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Monmouthshire Building Society: Savings reviews

Name: Savings
Rating: 4.87 (2931 reviews)

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4.87

Based on 2,931 reviews, last reviewed 3rd Mar 2026

81% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Visited your Clevedon office for the first time yest... Visited your Clevedon office for the first time yesterday. Nina was very friendly and helpful and I felt glad that I decided to visit. I have been wit... Read more Reviewed on: 3rd March 2026

Latest lowest rating:

1

App nightmare App nightmare…. I just want to open another account but had to reset pin , the put in unique id. Apparently in my original welcome letter. Found an em... Read more Reviewed on: 27th January 2026

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About this product

Monmouthshire Building Society savings reviews can help you to find out more about life at Monmouthshire Building Society. How easy is it to contact Monmouthshire Building Society? And how friendly are they? Our Monmouthshire Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Monmouthshire Building Society Savings reviews (2931)

Review of the Monmouthshire Building Society, Savings:

Cracking

A great local Building Society with helpful, knowledgeable staff Reviewed on: 12th November 2019

In branch service review

Friendly atmosphere, clear and easily understandable. Very polite and personable. Reviewed on: 14th March 2025

Reply from Monmouthshire Building Society Thank you for sharing your experience with the Society. Response date: 9th May 2025

In branch service review

Professional and courteous staff, high street branch preferrable, manual paperwork as well as bankbook welcome. Staff were very knowledgeable and courteous. Reviewed on: 14th March 2025

Reply from Monmouthshire Building Society Thank you for sharing your experience with the Society. Response date: 9th May 2025

In branch service review

Friendly service and prompt meetings. Reviewed on: 14th March 2025

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 9th May 2025

In branch service review

Excellent service - friendly, and helpful polite staff. Reviewed on: 14th March 2025

Reply from Monmouthshire Building Society Thank you for sharing your experience with the Society. Response date: 9th May 2025

In branch service review

Staff are very helpful at Caerleon Road. Nothing to improve. Reviewed on: 14th March 2025

Reply from Monmouthshire Building Society We appreciate you taking the time to leave a review for the Society. Response date: 9th May 2025

In branch service review

I like the Caerleon Road branch of the building society, everyone is so helpful and competent, also very friendly and nothing is too much trouble. Reviewed on: 14th March 2025

Reply from Monmouthshire Building Society We appreciate you taking the time to leave a review for the Society. Response date: 9th May 2025

In branch service review

Felt very comfortable and the staff were very kind. Reviewed on: 13th March 2025

Reply from Monmouthshire Building Society We appreciate you taking the time to leave a review for the Society. Response date: 9th May 2025

In branch service review

face-to-face contact, more personal, knowledgeable and friendly staff. Sarah is always welcoming and always has time for me, that's why I keep my accounts with the Penarth agency. Reviewed on: 13th March 2025

Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. We’ll share your feedback with Sarah. Response date: 9th May 2025

In branch service review

Outstanding, friendly and informative customer service received at your Monmouth branch by all staff. Reviewed on: 12th March 2025

Reply from Monmouthshire Building Society Thank you for sharing your experience with the Society. Response date: 9th May 2025

In branch service review

Friendly staff, nothing is too much trouble. Reviewed on: 12th March 2025

Reply from Monmouthshire Building Society We appreciate you taking the time to leave a review for the Society. Response date: 9th May 2025

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Monmouthshire Building Society: Savings reviews

81% decrease in 5 star reviews

No new 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Monmouthshire Building Society Savings reviews (2931)

Cracking

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

Do you have a different Monmouthshire Building Society product?

Want to see more from Monmouthshire Building Society?

Mortgages

Join Smart Money People

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