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Monmouthshire Building Society: Savings reviews

4.87
Based on 2,928 reviews, last reviewed 13th Feb 2026
70% decrease in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
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8%
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0%
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Latest highest rating:

5

Staff very friendly and knowledgeable Staff very friendly and knowledgeable Reviewed on: 13th February 2026
Alun H's avatar
Alun H

Latest lowest rating:

1

App nightmare App nightmare…. I just want to open another account but had to reset pin , the put in unique id. Apparently in my original welcome letter. Found an em... Read more Reviewed on: 27th January 2026
nick hay's avatar
nick hay

About this product

Monmouthshire Building Society savings reviews can help you to find out more about life at Monmouthshire Building Society. How easy is it to contact Monmouthshire Building Society? And how friendly are they? Our Monmouthshire Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Monmouthshire Building Society Savings reviews (2928)

Review of the Monmouthshire Building Society, Savings:

Efficient professional friendly service

5
Staff are welcoming and efficient with dealing with enquiries. Nothing is too much trouble. Atmosphere in branch is friendly and professional. Reviewed on: 12th November 2019

In branch service review

5
Great customer service, especially by Ellis, Tess, Alison and Lucas. Reviewed on: 13th November 2025

In branch service review

5
Dwin hoffi Lucas achos mae en profesional iawnd garedig. Reviewed on: 13th November 2025

In branch service review

5
The great atmosphere the wonderful staff who always make me and my disabled girlfriend so welcome. Thank you to especially to Jo. Reviewed on: 13th November 2025

In branch service review

5
Friendly staff and very helpful. Reviewed on: 12th November 2025

In branch service review

5
Very helpful and professional and knowledgeable. Very friendly. Reviewed on: 11th November 2025

In branch service review

4
I would like an ISA or bond paying monthly interest. Reviewed on: 11th November 2025

In branch service review

5
Always friendly service from the staff at Chepstow. Julie was great today, helping with my query. Reviewed on: 11th November 2025

In branch service review

5
I have been with the Monmouthshire building society for many years. The staff as always friendly and helpful especially Sarah with helping me today from a telephone call to her seeing me in Branch the same day. Reviewed on: 10th November 2025

In branch service review

5
Personal approach, Professional service, Excellent and welcoming manner. Reviewed on: 10th November 2025

In branch service review

5
Staff are very friendly and took time to explained options clearly. Reviewed on: 10th November 2025

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