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Monmouthshire Building Society: Savings reviews

4.87
Based on 2,932 reviews, last reviewed 13th Mar 2026
82% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
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8%
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Latest highest rating:

5

Personal no rush No problems all questions answered in full Reviewed on: 13th March 2026
Anne's avatar
Anne

Latest lowest rating:

1

App nightmare App nightmare…. I just want to open another account but had to reset pin , the put in unique id. Apparently in my original welcome letter. Found an em... Read more Reviewed on: 27th January 2026
nick hay's avatar
nick hay

About this product

Monmouthshire Building Society savings reviews can help you to find out more about life at Monmouthshire Building Society. How easy is it to contact Monmouthshire Building Society? And how friendly are they? Our Monmouthshire Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Monmouthshire Building Society Savings reviews (2932)

Review of the Monmouthshire Building Society, Savings:

Cracking

5
A great local Building Society with helpful, knowledgeable staff Reviewed on: 12th November 2019

In branch service review

5
Very friendly and knowledgeable staff. Always willing to answer my questions. Reviewed on: 17th January 2025
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 28th March 2025
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Monmouthshire Building Society

In branch service review

5
There are no banks in the village and I love that Caldicot is local to me, the staff are friendly and no problems if I need to book an appointment where banks are online. Reviewed on: 17th January 2025
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Your comments will be passed on to the Caldicot branch. Response date: 28th March 2025
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Monmouthshire Building Society

In branch service review

5
I'm nearly 90 and wanted to thank Neil at Caldicot for his excellent service dealing with the death of my son. Glad you have this survey for me to say how I feel. Reviewed on: 17th January 2025
Reply from Monmouthshire Building Society Thank you for taking the time to share your feedback with the Society. Response date: 13th May 2025
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Monmouthshire Building Society

In branch service review

5
Caldicot branch is local and friendly. Account opened there and then. Reviewed on: 17th January 2025
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 28th March 2025
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Monmouthshire Building Society

In branch service review

5
Great service from Debbie at Caldicot when opening a new account. Reviewed on: 17th January 2025
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a good experience with the Society. Your comments will be passed on to Debbie. Response date: 28th March 2025
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Monmouthshire Building Society

In branch service review

5
My dad introduced me to the Caldicot branch and I opened an ISA. Neil and the staff were really friendly and explained all I needed easily for me. Reviewed on: 17th January 2025
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Your comments will be passed on to Caldicot branch. Response date: 28th March 2025
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Monmouthshire Building Society

In branch service review

5
Local office - friendly staff. Competitive rates. Reviewed on: 17th January 2025
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 28th March 2025
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Monmouthshire Building Society

In branch service review

5
Friendly, personal service and good accounts. Reviewed on: 17th January 2025
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 28th March 2025
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Monmouthshire Building Society

In branch service review

5
Very local, very good informed staff, very friendly. Reviewed on: 17th January 2025
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 28th March 2025
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Monmouthshire Building Society

In branch service review

5
Easy access to branches. Pleasant and helpful staff. Reviewed on: 17th January 2025
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 28th March 2025
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Monmouthshire Building Society

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