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Monmouthshire Building Society: Savings reviews

4.87
Based on 2,933 reviews, last reviewed 13th Mar 2026
83% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
8%
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0%
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0%
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Latest highest rating:

5

Very easy and efficiently opened an ISA to take adv... Very easy and efficiently opened an ISA to take advantage of current years tax allowance. Reviewed on: 13th March 2026
William H's avatar
William H

Latest lowest rating:

1

App nightmare App nightmare…. I just want to open another account but had to reset pin , the put in unique id. Apparently in my original welcome letter. Found an em... Read more Reviewed on: 27th January 2026
nick hay's avatar
nick hay

About this product

Monmouthshire Building Society savings reviews can help you to find out more about life at Monmouthshire Building Society. How easy is it to contact Monmouthshire Building Society? And how friendly are they? Our Monmouthshire Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Monmouthshire Building Society Savings reviews (2933)

Review of the Monmouthshire Building Society, Savings:

Cracking

5
A great local Building Society with helpful, knowledgeable staff Reviewed on: 12th November 2019

In branch service review

5
I like that I can speak to an actual person face-to-face. Sarah is lovely and so approachable and will always welcome me with a smile. She is also very helpful and knowledgeable. Reviewed on: 18th December 2024
Reply from Monmouthshire Building Society We are so pleased that you had a good experience with the Society, your comments will be passed on to Sarah. Response date: 16th January 2025
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Monmouthshire Building Society

In branch service review

5
Tried to open online but decided to pop into Penarth agency for help and ended up speaking to Sarah who was very lovely and opened the account for me. Please make the online process more people friendly. Reviewed on: 17th December 2024
Reply from Monmouthshire Building Society Thank you for taking the time to leave us feedback. Response date: 16th January 2025
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Monmouthshire Building Society

In branch service review

5
Caldicot branch is friendly and local. Reviewed on: 16th December 2024
Reply from Monmouthshire Building Society Thank you for providing feedback for the Caldicot branch. Response date: 16th January 2025
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Monmouthshire Building Society

In branch service review

5
All the staff are so helpful whenever you go into branch. Reviewed on: 16th December 2024
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 16th January 2025
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Monmouthshire Building Society

In branch service review

4
It's near to my home and easy to access. Reviewed on: 16th December 2024
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 19th February 2025
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Monmouthshire Building Society

In branch service review

5
Great people, location, interest rates and accessibility. Reviewed on: 16th December 2024
Reply from Monmouthshire Building Society Thank you for taking the time to leave us feedback. Response date: 16th January 2025
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Monmouthshire Building Society

In branch service review

4
Staff at Caldicot branch are very helpful and approachable. Reviewed on: 16th December 2024
Reply from Monmouthshire Building Society Thank you for providing feedback for the Caldicot branch. Response date: 16th January 2025
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Monmouthshire Building Society

In branch service review

5
The staff are amazing, they just need to keep doing what they are doing. Reviewed on: 16th December 2024
Reply from Monmouthshire Building Society Thank you for leaving a review for the Society. Response date: 16th January 2025
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Monmouthshire Building Society

In branch service review

5
Being local is convenient, very helpful staff at the Caldicot branch. Reviewed on: 16th December 2024
Reply from Monmouthshire Building Society Thank you for providing feedback for the Caldicot branch. Response date: 16th January 2025
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Monmouthshire Building Society

In branch service review

5
Always warmly welcomed by the ladies who are always happy to answer questions and give us the latest news on accounts etc. Wouldn't go anywhere else!!. Reviewed on: 16th December 2024
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 16th January 2025
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Monmouthshire Building Society

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