Smart Money People Logo

Monmouthshire Building Society: Savings reviews

4.87
Based on 2,933 reviews, last reviewed 13th Mar 2026
83% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
8%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Very easy and efficiently opened an ISA to take adv... Very easy and efficiently opened an ISA to take advantage of current years tax allowance. Reviewed on: 13th March 2026
William H's avatar
William H

Latest lowest rating:

1

App nightmare App nightmare…. I just want to open another account but had to reset pin , the put in unique id. Apparently in my original welcome letter. Found an em... Read more Reviewed on: 27th January 2026
nick hay's avatar
nick hay

About this product

Monmouthshire Building Society savings reviews can help you to find out more about life at Monmouthshire Building Society. How easy is it to contact Monmouthshire Building Society? And how friendly are they? Our Monmouthshire Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Monmouthshire Building Society Savings reviews (2933)

Review of the Monmouthshire Building Society, Savings:

Cracking

5
A great local Building Society with helpful, knowledgeable staff Reviewed on: 12th November 2019

In branch service review

4
Local, on the high street so accessible. Helpful, friendly staff. Reviewed on: 13th December 2024
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review. Response date: 16th January 2025
Monmouthshire Building Society Logo
Monmouthshire Building Society

In branch service review

5
Manager Zoe runs Brecon branch to the highest possible standards, all the staff are polite, charming and helpful. They all take great pleasure in assisting their customers. Reviewed on: 13th December 2024
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Your comments will be passed on to Zoe and the Brecon branch. Response date: 16th January 2025
Monmouthshire Building Society Logo
Monmouthshire Building Society

In branch service review

5
The staff at the Building Society are all very helpful and friendly and give excellent advice. Reviewed on: 13th December 2024
Reply from Monmouthshire Building Society Thank you for your review, it is great to hear your positive feedback. Response date: 16th January 2025
Monmouthshire Building Society Logo
Monmouthshire Building Society

In branch service review

5
I like the fact they are local to me and they are independent. Based on Monmouth. Very friendly. Reviewed on: 13th December 2024
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 16th January 2025
Monmouthshire Building Society Logo
Monmouthshire Building Society

In branch service review

5
Personal contact, being 82 years old I do not use computers or do online banking, I find the office and staff very, very helpful. Reviewed on: 13th December 2024
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a good experience with the Society. Response date: 16th January 2025
Monmouthshire Building Society Logo
Monmouthshire Building Society

In branch service review

5
Easy to contact and very friendly and helpful staff. Reviewed on: 13th December 2024
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 16th January 2025
Monmouthshire Building Society Logo
Monmouthshire Building Society

In branch service review

5
Visited Cardiff, met with Vicky. Very kind and knowledgeable service. Reviewed on: 13th December 2024
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Your comments will be passed on to Vicky. Response date: 16th January 2025
Monmouthshire Building Society Logo
Monmouthshire Building Society

In branch service review

5
I love that they still issue passbooks. Reviewed on: 13th December 2024
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 16th January 2025
Monmouthshire Building Society Logo
Monmouthshire Building Society

In branch service review

5
I spoke to Vicky today. She was amazing with the time and help she gave me. Truly a credit to Monmouthshire Building Society, she went above and beyond. Reviewed on: 13th December 2024
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Your comments will be passed on to Vicky. Response date: 16th January 2025
Monmouthshire Building Society Logo
Monmouthshire Building Society

In branch service review

5
Good customer service, always available to speak on the phone. Met with Jo today and had good advice and service. Reviewed on: 11th December 2024
Reply from Monmouthshire Building Society Thank you for leaving a review, your feedback will be shared with Jo. Response date: 16th January 2025
Monmouthshire Building Society Logo
Monmouthshire Building Society

Do you have a different Monmouthshire Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from Monmouthshire Building Society?

    View all products