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Monmouthshire Building Society: Savings reviews

4.86
Based on 2,933 reviews, last reviewed 13th Mar 2026
84% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
8%
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0%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

Very easy and efficiently opened an ISA to take adv... Very easy and efficiently opened an ISA to take advantage of current years tax allowance. Reviewed on: 13th March 2026
William H's avatar
William H

Latest lowest rating:

1

App nightmare App nightmare…. I just want to open another account but had to reset pin , the put in unique id. Apparently in my original welcome letter. Found an em... Read more Reviewed on: 27th January 2026
nick hay's avatar
nick hay

About this product

Monmouthshire Building Society savings reviews can help you to find out more about life at Monmouthshire Building Society. How easy is it to contact Monmouthshire Building Society? And how friendly are they? Our Monmouthshire Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Monmouthshire Building Society Savings reviews (2933)

Review of the Monmouthshire Building Society, Savings:

Cracking

5
A great local Building Society with helpful, knowledgeable staff Reviewed on: 12th November 2019

In branch service review

5
I like that it is just around the corner from me. It's a very friendly society. Dealt with in a professional and friendly manner. Reviewed on: 13th September 2024
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a good experience with the Society. Response date: 25th October 2024
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Monmouthshire Building Society

In branch service review

5
Greeted with a smile, staff are helpful, local branch are so much more convenient which encourages saving more even if it's only small amounts at a time. Reviewed on: 13th September 2024
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 25th October 2024
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Monmouthshire Building Society

In branch service review

5
Friendly and helpful customer service. Reviewed on: 13th September 2024
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 25th October 2024
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Monmouthshire Building Society

In branch service review

5
Everything is great - from all the staff (for their patience in explaining everything is detail). Reviewed on: 13th September 2024
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 25th October 2024
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Monmouthshire Building Society

In branch service review

5
Friendly staff and it was easy to move the appointment when I needed to. Reviewed on: 13th September 2024
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society Response date: 25th October 2024
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Monmouthshire Building Society

Cathy was excellent helping us choose our savings ac...

5
Cathy was excellent helping us choose our savings accounts. The staff at the cwmbran branch was very helpful and friendly. Reviewed on: 13th September 2024
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Your comments will be passed on to Cathy and the Cwmbran branch. Response date: 13th September 2024
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Monmouthshire Building Society

Cathy at the Cwmbran branch was exceptional

5
Cathy at the Cwmbran branch was exceptional Reviewed on: 12th September 2024
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience at the Cwmbran branch. We have passed your comments on to Cathy. Response date: 12th September 2024
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Monmouthshire Building Society

In branch service review

5
I like the friendly staff and very helpful branches. Maybe longer opening hours needed?. Reviewed on: 11th September 2024
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Your valuable feedback will be used to help improve our services and member experience. Response date: 24th October 2024
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Monmouthshire Building Society

In branch service review

5
Very good staff. Happy, skilled and of much help. Please keep doing what you are noew doing. Reviewed on: 11th September 2024
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a good experience with the Society. Response date: 25th October 2024
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Monmouthshire Building Society

In branch service review

5
Reasonable savings rates; swift and personal service, with very friendly and personal staff. Reviewed on: 10th September 2024
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 25th October 2024
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Monmouthshire Building Society

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