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Monmouthshire Building Society: Savings reviews

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4.86
Based on 2,933 reviews, last reviewed 13th Mar 2026
84% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
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8%
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Latest highest rating:

5

Very easy and efficiently opened an ISA to take adv... Very easy and efficiently opened an ISA to take advantage of current years tax allowance. Reviewed on: 13th March 2026
William H's avatar
William H

Latest lowest rating:

1

App nightmare App nightmare…. I just want to open another account but had to reset pin , the put in unique id. Apparently in my original welcome letter. Found an em... Read more Reviewed on: 27th January 2026
nick hay's avatar
nick hay
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About this product

Monmouthshire Building Society savings reviews can help you to find out more about life at Monmouthshire Building Society. How easy is it to contact Monmouthshire Building Society? And how friendly are they? Our Monmouthshire Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Monmouthshire Building Society Savings reviews (2933)

Review of the Monmouthshire Building Society, Savings:

Cracking

5
A great local Building Society with helpful, knowledgeable staff Reviewed on: 12th November 2019
dg's avatar
dg

In branch service review

5
Charli is a very efficient yound lady in the Brecon branch. I was given a full and professional service review. Reviewed on: 5th September 2024
Verified Member's avatar
Verified Member
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a good experience with the Society. Response date: 16th October 2024
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Monmouthshire Building Society

In branch service review

5
Friendly, helpful, and more like a family place not just a number. Reviewed on: 5th September 2024
Verified Member's avatar
Verified Member
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 16th October 2024
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Monmouthshire Building Society

After having problems with nationwide regarding our...

5
After having problems with nationwide regarding our savings account. We decided to look at a different building society to put our savings with. So we arranged for a meeting with your sales advisor Vicky. She listened to what we were thinking about regarding our savings plan. And went through the various accounts Monmouthshire Building Society had on offer to us and we found Vicky very informative and helpful while we made our choices. Reviewed on: 3rd September 2024
Rob S's avatar
Rob S
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Your comments will be passed on to Vicky. Response date: 3rd September 2024
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Monmouthshire Building Society

Opening new savings accounts for my husband and myse...

5
Opening new savings accounts for my husband and myself Vicky at the Cardiff branch was very helpful and everything explained with us. Reviewed on: 2nd September 2024
Denise S's avatar
Denise S
Reply from Monmouthshire Building Society Positive: Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Your comments will be passed on to Vicky. Response date: 2nd September 2024
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Monmouthshire Building Society

In branch service review

5
Cath! Fantastic. She was so, so helpful and aslo very sensitive in the period after I lost my dear mum. She is so efficient and always friendly and welcoming, I cannot thank her enough. Reviewed on: 2nd September 2024
Verified Member's avatar
Verified Member
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Your comments will be passed on to Cathy, Response date: 16th October 2024
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Monmouthshire Building Society

In branch service review

5
Very happy with the service provided. Reviewed on: 2nd September 2024
Verified Member's avatar
Verified Member
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 16th October 2024
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Monmouthshire Building Society

In branch service review

5
Local, on the high street and convenient. Reviewed on: 2nd September 2024
Verified Member's avatar
Verified Member
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 16th October 2024
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Monmouthshire Building Society

In branch service review

5
it's local, friendly staff and good service. Reviewed on: 2nd September 2024
Verified Member's avatar
Verified Member
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 16th October 2024
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Monmouthshire Building Society

In branch service review

5
Personal service is excellent. Rates are comparatively good. Reviewed on: 31st August 2024
Verified Member's avatar
Verified Member
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 27th September 2024
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Monmouthshire Building Society

In branch service review

5
Staff always very helpful and pleasant to talk with. Reviewed on: 31st August 2024
Verified Member's avatar
Verified Member
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 13th September 2024
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Monmouthshire Building Society

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