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Monmouthshire Building Society: Savings reviews

Name: Savings
Rating: 4.87 (2933 reviews)

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4.87

Based on 2,933 reviews, last reviewed 13th Mar 2026

85% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Very easy and efficiently opened an ISA to take adv... Very easy and efficiently opened an ISA to take advantage of current years tax allowance. Reviewed on: 13th March 2026

Latest lowest rating:

1

App nightmare App nightmare…. I just want to open another account but had to reset pin , the put in unique id. Apparently in my original welcome letter. Found an em... Read more Reviewed on: 27th January 2026

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About this product

Monmouthshire Building Society savings reviews can help you to find out more about life at Monmouthshire Building Society. How easy is it to contact Monmouthshire Building Society? And how friendly are they? Our Monmouthshire Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Monmouthshire Building Society Savings reviews (2933)

Review of the Monmouthshire Building Society, Savings:

Cracking

A great local Building Society with helpful, knowledgeable staff Reviewed on: 12th November 2019

In branch service review

I like the personal attention I'm given. Everything is explained fully before opening any account to make sure It's right for me. I'm made to feel like a valued customer. Reviewed on: 26th March 2024

Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 8th April 2024

In branch service review

Fab customer service. Great explanation of services and products. Reviewed on: 26th March 2024

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 8th April 2024

In branch service review

Lovely, friendly staff. Helpful and informative. Reviewed on: 26th March 2024

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 8th April 2024

In branch service review

Staff so friendly and helpful and always cheery. Reviewed on: 26th March 2024

Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 8th April 2024

In branch service review

Helpful, clear, friendly advice. Excellent!. Reviewed on: 26th March 2024

Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 8th April 2024

In branch service review

Can call at branch, do not do anything online, email etc. Very good service today. Reviewed on: 26th March 2024

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 8th April 2024

In branch service review

I really like doing business with the Monmouthshire Building Society. Staff are always pleasant and helpful and know their products. Branches are well positioned too. Reviewed on: 22nd March 2024

Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 8th April 2024

In branch service review

Friendly staff, very helpful, easy access/travelling. Reviewed on: 22nd March 2024

Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 8th April 2024

Visited to Cardiff Branch today

Visited Cardiff Branch today to open new savings account.Very professional and personable staff.A very positive experience. Reviewed on: 20th March 2024

Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Your comments will be passed on to the Cardiff branch. Response date: 21st March 2024

Friendly professional staff, excellent customer service

I opened a savings account today in the Cardiff branch. I was already convinced beforehand from the MBS website that they were the organisation that best met my savings needs. During the application process, I received brilliantly tailored customer service from Vicky, that made the formal financial discussion feel like two old friends enjoying a long overdue catch up. I was very impressed with the whole MBS team in the Cardiff branch and will definitely be recommending their financial products to friends and family from now on. Reviewed on: 15th March 2024

Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience opening a savings account. Your comments will be passed on to the Cardiff branch. Response date: 18th March 2024

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Monmouthshire Building Society: Savings reviews

85% decrease in 5 star reviews

100% increase in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Monmouthshire Building Society Savings reviews (2933)

Cracking

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

Visited to Cardiff Branch today

Friendly professional staff, excellent customer service

Do you have a different Monmouthshire Building Society product?

Want to see more from Monmouthshire Building Society?

Mortgages

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