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Monmouthshire Building Society: Savings reviews

View other Monmouthshire Building Society products
4.87
Based on 2,933 reviews, last reviewed 13th Mar 2026
85% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
8%
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0%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

Very easy and efficiently opened an ISA to take adv... Very easy and efficiently opened an ISA to take advantage of current years tax allowance. Reviewed on: 13th March 2026
William H's avatar
William H

Latest lowest rating:

1

App nightmare App nightmare…. I just want to open another account but had to reset pin , the put in unique id. Apparently in my original welcome letter. Found an em... Read more Reviewed on: 27th January 2026
nick hay's avatar
nick hay
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About this product

Monmouthshire Building Society savings reviews can help you to find out more about life at Monmouthshire Building Society. How easy is it to contact Monmouthshire Building Society? And how friendly are they? Our Monmouthshire Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Monmouthshire Building Society Savings reviews (2933)

Review of the Monmouthshire Building Society, Savings:

Cracking

5
A great local Building Society with helpful, knowledgeable staff Reviewed on: 12th November 2019
dg's avatar
dg

In branch service review

5
Charli was very helpful and patient when I struggled to sign and offered to make notes to help me with future visits. All the staff are lovely and the customer service is brilliant. Reviewed on: 24th February 2024
Verified Member's avatar
Verified Member
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Your comments will be passed on to the Charli. Response date: 7th March 2024
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Monmouthshire Building Society

In branch service review

5
Charli in Brecon was informative and knowledgeable. The appointment was quick and painless. Reviewed on: 24th February 2024
Verified Member's avatar
Verified Member
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Your comments will be passed on to the Charli. Response date: 7th March 2024
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Monmouthshire Building Society

Satisfied

5
Phoned and got appointments when it suited us. Cathy from Cardiff Branch met us to take us through the procedure for opening new accounts. Very friendly and professional, explained everything clearly. We liked the fact that you could open the accounts without having to go on line open them. Very satisfactory experience. Reviewed on: 21st February 2024
Vernon O's avatar
Vernon O
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience in the Cardiff branch. Your comments will be passed on to Cathy. Response date: 22nd February 2024
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Monmouthshire Building Society

In branch service review

5
The staff are great, nothing needs to be improved here. Reviewed on: 20th February 2024
Verified Member's avatar
Verified Member
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 7th March 2024
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Monmouthshire Building Society

In branch service review

5
There are more competitive interest rates out there. Reviewed on: 20th February 2024
Verified Member's avatar
Verified Member
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society, your feedback is appreciated. Response date: 7th March 2024
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Monmouthshire Building Society

In branch service review

5
The staff are very friendly and helpful. Especially Kate, Jo and Muss. Reviewed on: 20th February 2024
Verified Member's avatar
Verified Member
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Your comments will be passed on to the Kate, Jo and Muss. Response date: 7th March 2024
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Monmouthshire Building Society

In branch service review

5
We have been with this branch for many years. Consistently professional, informative, polite, caring and approachable. The branches are always inviting, warm, comfortable and clean. Reviewed on: 20th February 2024
Verified Member's avatar
Verified Member
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 7th March 2024
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Monmouthshire Building Society

In branch service review

4
Friendly staff, but you could do with having a current account option. Reviewed on: 19th February 2024
Verified Member's avatar
Verified Member
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Your valuable feedback will be used to help improve our services and member experience. Response date: 7th March 2024
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Monmouthshire Building Society

In branch service review

5
Very helpful satff, very friendly. Reviewed on: 19th February 2024
Verified Member's avatar
Verified Member
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 7th March 2024
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Monmouthshire Building Society

In branch service review

5
Friendly ladies, I feel secure and they are very kind and helpful. I suffer from dementia and I feel safe when I come in. Reviewed on: 17th February 2024
Verified Member's avatar
Verified Member
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 7th March 2024
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Monmouthshire Building Society

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