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Monmouthshire Building Society: Savings reviews

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4.88
Based on 2,858 reviews, last reviewed 17th Dec 2025
55% decrease in 5 star reviews
in the past 90 days
80% decrease in 1 star reviews
in the past 90 days
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92%
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Latest highest rating:

5

Junior Isa in the Queen Street branch I set up a Junior Isa in the Cardiff Queen Street branch. Cathy was very friendly and explained everything in great detail. We spoke about her visits ... Read more Reviewed on: 5th December 2025
Colin S's avatar
Colin S

Latest lowest rating:

1

In branch service review Andrea was so helpful and explained everything. Reviewed on: 30th October 2025
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About this product

Monmouthshire Building Society savings reviews can help you to find out more about life at Monmouthshire Building Society. How easy is it to contact Monmouthshire Building Society? And how friendly are they? Our Monmouthshire Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Monmouthshire Building Society Savings reviews (2858)

Review of the Monmouthshire Building Society, Savings:

Friendly helpful staff.

5
Main reason for my satisfaction with Monmouthshire Building Society is the friendly, helpful staff at its Caldicot branch. They are always ready to help and advise - making saving with them a pleasure. I only wish I could afford to save more but... the amount I save doesn't seem to be an issue as I believe I get treated as well as a customer saving considerably more. I own my own house and can't, certainly for the foreseeable future see me needing a mortgage but, if I did, I would have no hesitation in seeking advice from my local branch. Reviewed on: 2nd July 2024
Elizabeth G's avatar
Elizabeth G
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience in the Caldicot branch. We will pass on your feedback to the team at Caldicot. Response date: 2nd July 2024
Monmouthshire Building Society Logo
Monmouthshire Building Society

In branch service review

5
It's a great place to invest money and staff are very friendly and helpful. Reviewed on: 26th November 2025

In branch service review

5
They are friendly and explained everything in detail. Very helpful. Reviewed on: 26th November 2025

In branch service review

5
Local branch with helpful staff. Reviewed on: 26th November 2025

In branch service review

5
A good range of products, Friendly staff offering clear advice. Reviewed on: 26th November 2025

In branch service review

5
Attended without an appointment, discussed a complicated issue with Harry was very informative and helpful - needed to discuss the senior colleague the following day. Did get back to me as promised. Another helpful staff member relayed information. Reviewed on: 26th November 2025

In branch service review

5
I was recommended vita have insurance which I did switch to once my current policy expired. Very happy with my annual savings after switching. Reviewed on: 25th November 2025

In branch service review

5
The personal touch, approachable staff. Reviewed on: 25th November 2025

In branch service review

5
Friendly, personable service. Very clear instructions, Good interest Rates. Reviewed on: 25th November 2025

In branch service review

5
Nothing, just keep the personal touch it is so important!. Reviewed on: 25th November 2025

In branch service review

5
Local and convenient and staff always helpful. Nice to see Monbs in the library and still on the high street. Reviewed on: 25th November 2025

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