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Monmouthshire Building Society: Savings reviews

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4.91
Based on 2,049 reviews, last reviewed 31st May 2025
50% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
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Latest highest rating:

4

In branch service review Locality. Joanne was very pleasant and helpful. Reviewed on: 31st May 2025
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Latest lowest rating:

2

Savings Deposits As from 1st April -appropriately April Fools Day- payment into any savings account has to be made in cash, online or by setting up a standing order. I... Read more Reviewed on: 31st March 2025
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A H
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About this product

Monmouthshire Building Society savings reviews can help you to find out more about life at Monmouthshire Building Society. How easy is it to contact Monmouthshire Building Society? And how friendly are they? Our Monmouthshire Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Monmouthshire Building Society Savings reviews (2049)

Review of the Monmouthshire Building Society, Savings:

Friendly helpful staff.

5
Main reason for my satisfaction with Monmouthshire Building Society is the friendly, helpful staff at its Caldicot branch. They are always ready to help and advise - making saving with them a pleasure. I only wish I could afford to save more but... the amount I save doesn't seem to be an issue as I believe I get treated as well as a customer saving considerably more. I own my own house and can't, certainly for the foreseeable future see me needing a mortgage but, if I did, I would have no hesitation in seeking advice from my local branch. Reviewed on: 2nd July 2024
Elizabeth G's avatar
Elizabeth G
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience in the Caldicot branch. We will pass on your feedback to the team at Caldicot. Response date: 2nd July 2024
Monmouthshire Building Society Logo
Monmouthshire Building Society

In branch service review

5
Presence on the high street - accessible. Reviewed on: 28th May 2025

In branch service review

5
I like that the Chepstow branch open on Fridays and Saturdays as I am unable to visit other times due to work commitments. I look forward to the upcoming app. Reviewed on: 28th May 2025

In branch service review

5
Passbook, face to face interaction, Local Branch. Reviewed on: 28th May 2025

In branch service review

5
Opening hours, Personal attention, Physical presence, Easy of doing business. Reviewed on: 28th May 2025

In branch service review

5
Having branch to visit for enquiries and services. Staff are friendly and helpful. Reviewed on: 28th May 2025

We had a wonderful experience and Cathy was very hel...

5
We had a wonderful experience and Cathy was very helpful and a delight to deal with being very knowledgeable and pleasent. Reviewed on: 28th May 2025
Colin J's avatar
Colin J
Reply from Monmouthshire Building Society Thank you for leaving a review. We are so pleased to hear that you had a wonderful experience with us. We'll share your feedback with Cathy. Response date: 29th May 2025
Monmouthshire Building Society Logo
Monmouthshire Building Society

In branch service review

5
We like the personal service and accessibility of going into a branch, which is local to us. The staff are always extremely helpful and friendly. Reviewed on: 27th May 2025

In branch service review

5
We like face to face conversations about our finance. Reviewed on: 27th May 2025

In branch service review

4
Helpful staff, very knowledgable and patient at Caldicot. Reviewed on: 27th May 2025

In branch service review

4
Really good service at Caldicot Branch. Reviewed on: 27th May 2025

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