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Monmouthshire Building Society: Savings reviews

View other Monmouthshire Building Society products
4.87
Based on 2,920 reviews, last reviewed 17th Jan 2026
63% decrease in 5 star reviews
in the past 90 days
60% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
8%
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0%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

SAVINGS/ISA I found the staff very helpful and friendly Reviewed on: 16th January 2026
Catherine Price's avatar
Catherine Price

Latest lowest rating:

1

Tried to access account. Tried to access account. Required to re-register as system fault. When doing do, entered unique number as e-mailed on 3 occasions but rejected on each... Read more Reviewed on: 17th January 2026
Eifion E's avatar
Eifion E
Visit provider site Read all reviews See your review

About this product

Monmouthshire Building Society savings reviews can help you to find out more about life at Monmouthshire Building Society. How easy is it to contact Monmouthshire Building Society? And how friendly are they? Our Monmouthshire Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Monmouthshire Building Society Savings reviews (2920)

Review of the Monmouthshire Building Society, Savings:

Amazing

5
Everytime I've gone into the bank with any issues I've had them delt with the same day. Even when I've had both kids with me, the staff have made sure the kids were occupied with things to do whilst they sorted out the issues. Reviewed on: 12th November 2019
Kayleigh Jane Morgan's avatar
Kayleigh Jane Morgan

In branch service review

5
Always good service, presence on the high street. Great that passbook are still used. There too many products to choose from. Reviewed on: 23rd December 2025

In branch service review

4
Local and friednly staff. Improvements - Online access and service. Reviewed on: 23rd December 2025

In branch service review

5
Local branch still open. Friendly and helpful staff. Reviewed on: 23rd December 2025

In branch service review

5
Excellent service. Gaeth very knowledgeable of products. Reviewed on: 22nd December 2025

In branch service review

5
Frinedly local service. Easy to understand information. Reviewed on: 22nd December 2025

In branch service review

5
Always most improved by customer service here including this meeting with. Reviewed on: 20th December 2025

In branch service review

5
Locality. Good interest rates. Friendly, courteous professional staff. Reviewed on: 20th December 2025

In branch service review

5
That the branch in cardiff is central and friendly. Saw Vicky today who helped me with transfering funds to a new products. Reviewed on: 19th December 2025

In branch service review

5
The staff are professional in the job they do especially: Jo, Kate, Beth, Mathew and all the rest are very helpful and cadiderate. Reviewed on: 19th December 2025

In branch service review

5
My appointment with Vicky was a very positive expereince and I felt confidient in the choices I made. All information I needed was given in a professional and friendly manner. Reviewed on: 17th December 2025

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