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Monmouthshire Building Society: Savings reviews

4.87
Based on 2,919 reviews, last reviewed 16th Jan 2026
62% decrease in 5 star reviews
in the past 90 days
80% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
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8%
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0%
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0%
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0%

Latest highest rating:

5

SAVINGS/ISA I found the staff very helpful and friendly Reviewed on: 16th January 2026
Catherine Price's avatar
Catherine Price

Latest lowest rating:

2

App would not take info given App would not take the information given to start the account and kept getting messages to call the BS. Cust service told me to delete app and reload ... Read more Reviewed on: 14th January 2026
Jj's avatar
Jj

About this product

Monmouthshire Building Society savings reviews can help you to find out more about life at Monmouthshire Building Society. How easy is it to contact Monmouthshire Building Society? And how friendly are they? Our Monmouthshire Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Monmouthshire Building Society Savings reviews (2919)

Review of the Monmouthshire Building Society, Savings:

local, efficient

5
Lower carbon footprint to visit the branch. Helpful friendly service. Reviewed on: 12th November 2019

In branch service review

4
Local and friednly staff. Improvements - Online access and service. Reviewed on: 23rd December 2025

In branch service review

5
Local branch still open. Friendly and helpful staff. Reviewed on: 23rd December 2025

In branch service review

5
Excellent service. Gaeth very knowledgeable of products. Reviewed on: 22nd December 2025

In branch service review

5
Frinedly local service. Easy to understand information. Reviewed on: 22nd December 2025

In branch service review

5
Always most improved by customer service here including this meeting with. Reviewed on: 20th December 2025

In branch service review

5
Locality. Good interest rates. Friendly, courteous professional staff. Reviewed on: 20th December 2025

In branch service review

5
That the branch in cardiff is central and friendly. Saw Vicky today who helped me with transfering funds to a new products. Reviewed on: 19th December 2025

In branch service review

5
The staff are professional in the job they do especially: Jo, Kate, Beth, Mathew and all the rest are very helpful and cadiderate. Reviewed on: 19th December 2025

In branch service review

5
My appointment with Vicky was a very positive expereince and I felt confidient in the choices I made. All information I needed was given in a professional and friendly manner. Reviewed on: 17th December 2025

In branch service review

5
Saw Vicky at the counter to open an account . She was so very helpful and professional and makes a lovely cup of tea. Reviewed on: 17th December 2025

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