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Monmouthshire Building Society: Savings reviews

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4.86
Based on 2,931 reviews, last reviewed 3rd Mar 2026
78% decrease in 5 star reviews
in the past 90 days
33% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
8%
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0%
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0%
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Latest highest rating:

5

Visited your Clevedon office for the first time yest... Visited your Clevedon office for the first time yesterday. Nina was very friendly and helpful and I felt glad that I decided to visit. I have been wit... Read more Reviewed on: 3rd March 2026
Mrs Happy Customer's avatar
Mrs Happy Customer

Latest lowest rating:

1

App nightmare App nightmare…. I just want to open another account but had to reset pin , the put in unique id. Apparently in my original welcome letter. Found an em... Read more Reviewed on: 27th January 2026
nick hay's avatar
nick hay
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About this product

Monmouthshire Building Society savings reviews can help you to find out more about life at Monmouthshire Building Society. How easy is it to contact Monmouthshire Building Society? And how friendly are they? Our Monmouthshire Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Monmouthshire Building Society Savings reviews (2931)

Review of the Monmouthshire Building Society, Savings:

Cracking

5
A great local Building Society with helpful, knowledgeable staff Reviewed on: 12th November 2019
dg's avatar
dg

In branch service review

5
Power of attorney process is much more simple served straight away by Amie in the Cardiff branch who helped me. Quick, helpful and friendly. Reviewed on: 7th August 2025

In branch service review

5
We were able to drop in and open an account easily. Mandy in Monmouth was very friendly and knowledgeable. Reviewed on: 6th August 2025

In branch service review

5
We absolutely appreciated being able to come in and discuss our requirements face to face with an expert advisor - So thank you. Reviewed on: 6th August 2025

In branch service review

5
The staff are always friendly. I look forward to going in to the Monmouth branch. Reviewed on: 6th August 2025

In branch service review

5
Hopeful that they will stay local. Reviewed on: 6th August 2025

In branch service review

5
How helpful the staff are, nothing too much trouble. Reviewed on: 6th August 2025

In branch service review

5
Local, friendly staff, always helpful. Ginny and the staff are a pleasure to visit. Reviewed on: 6th August 2025

Recent visit to the Chepstow branch.

5
Went into the Chepstow branch and as usual they were very helpful. We had various things to do with both our accounts, and we thought we may need to make an appointment for one of the jobs. Turned out we could do the job there & then, over the counter......Very positive result! Reviewed on: 6th August 2025
Alan Wintle's avatar
Alan Wintle
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. We’ll share your feedback with the Chepstow branch. Response date: 7th August 2025
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Monmouthshire Building Society

Friendly and helpful knowledgeable staff

5
Friendly and helpful knowledgeable staff Reviewed on: 6th August 2025
Christine Margaret Singleton's avatar
Christine Margaret Singleton
Reply from Monmouthshire Building Society Thank you for leaving a review, we'll share your feedback with our branch colleagues. Response date: 7th August 2025
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Monmouthshire Building Society

In branch service review

5
The lady was very helpful (Anjna). Not happy with Co-Op bank as they are closing down and difficult to get into town. Reviewed on: 5th August 2025

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