Smart Money People Logo

Monmouthshire Building Society: Savings reviews

4.86
Based on 2,931 reviews, last reviewed 3rd Mar 2026
78% decrease in 5 star reviews
in the past 90 days
33% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
8%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Visited your Clevedon office for the first time yest... Visited your Clevedon office for the first time yesterday. Nina was very friendly and helpful and I felt glad that I decided to visit. I have been wit... Read more Reviewed on: 3rd March 2026
Mrs Happy Customer's avatar
Mrs Happy Customer

Latest lowest rating:

1

App nightmare App nightmare…. I just want to open another account but had to reset pin , the put in unique id. Apparently in my original welcome letter. Found an em... Read more Reviewed on: 27th January 2026
nick hay's avatar
nick hay

About this product

Monmouthshire Building Society savings reviews can help you to find out more about life at Monmouthshire Building Society. How easy is it to contact Monmouthshire Building Society? And how friendly are they? Our Monmouthshire Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Monmouthshire Building Society Savings reviews (2931)

Review of the Monmouthshire Building Society, Savings:

Cracking

5
A great local Building Society with helpful, knowledgeable staff Reviewed on: 12th November 2019

In branch service review

5
Friendly and helpful staff in Caldicot. No debit machine. Reviewed on: 28th July 2025
Reply from Monmouthshire Building Society Thank you for leaving a review, it's great to hear your positive feedback. Response date: 1st August 2025
Monmouthshire Building Society Logo
Monmouthshire Building Society

In branch service review

5
Andrea looked after me today and was very helpful and friendly. Shame no debit machine but nice to have a local branch in Caldicot. Reviewed on: 28th July 2025
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review. We are so pleased that you had a positive experience with us. Response date: 1st August 2025
Monmouthshire Building Society Logo
Monmouthshire Building Society

In branch service review

5
Good location, friendly and helpful staff. Reviewed on: 28th July 2025
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review. We are so pleased that you had a positive experience with us. Response date: 1st August 2025
Monmouthshire Building Society Logo
Monmouthshire Building Society

In branch service review

5
Friendly and knowledgeable staff who are always willing to help. Reviewed on: 26th July 2025
Reply from Monmouthshire Building Society Thank you for leaving a review, it's great to hear your positive feedback. Response date: 1st August 2025
Monmouthshire Building Society Logo
Monmouthshire Building Society

In branch service review

5
Friendly atmosphere with a professional touch. Reviewed on: 26th July 2025
Reply from Monmouthshire Building Society That's great to hear, we are so happy our colleagues were able to help. Response date: 1st August 2025
Monmouthshire Building Society Logo
Monmouthshire Building Society

In branch service review

5
They are always very friendly and accomodating. Lovely to talk to them. Reviewed on: 26th July 2025
Reply from Monmouthshire Building Society That is amazing to hear, thank you so much for taking the time to leave us a review. Response date: 1st August 2025
Monmouthshire Building Society Logo
Monmouthshire Building Society

In branch service review

5
Very friendly staff, always helpful. Reviewed on: 26th July 2025
Reply from Monmouthshire Building Society Thank you for leaving a review, it's great to hear your positive feedback. Response date: 1st August 2025
Monmouthshire Building Society Logo
Monmouthshire Building Society

In branch service review

5
Excellent financial advice - clearly explained. Looked for the best customer benefits for us. Reviewed on: 26th July 2025
Reply from Monmouthshire Building Society That is amazing to hear, thank you so much for taking the time to leave us a review. Response date: 1st August 2025
Monmouthshire Building Society Logo
Monmouthshire Building Society

In branch service review

5
Adele was very thorough when serving us in Swansea, and she explained everything clearly, and the branch was kind enough to squeeze us in for a last minute appointment. Reviewed on: 26th July 2025
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review. We are so pleased that you had a positive experience with us. Response date: 1st August 2025
Monmouthshire Building Society Logo
Monmouthshire Building Society

In branch service review

5
I have always had very good customer services. Reviewed on: 26th July 2025
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review. We are so pleased that you had a positive experience with us. Response date: 1st August 2025
Monmouthshire Building Society Logo
Monmouthshire Building Society

Do you have a different Monmouthshire Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from Monmouthshire Building Society?

    View all products