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Monmouthshire Building Society: Savings reviews

Name: Savings
Rating: 4.86 (2931 reviews)

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4.87

Based on 2,931 reviews, last reviewed 3rd Mar 2026

80% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Visited your Clevedon office for the first time yest... Visited your Clevedon office for the first time yesterday. Nina was very friendly and helpful and I felt glad that I decided to visit. I have been wit... Read more Reviewed on: 3rd March 2026

Latest lowest rating:

1

App nightmare App nightmare…. I just want to open another account but had to reset pin , the put in unique id. Apparently in my original welcome letter. Found an em... Read more Reviewed on: 27th January 2026

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About this product

Monmouthshire Building Society savings reviews can help you to find out more about life at Monmouthshire Building Society. How easy is it to contact Monmouthshire Building Society? And how friendly are they? Our Monmouthshire Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Monmouthshire Building Society Savings reviews (2931)

Review of the Monmouthshire Building Society, Savings:

Cracking

A great local Building Society with helpful, knowledgeable staff Reviewed on: 12th November 2019

Very friendly and helpful & explained very thing

Very friendly and helpful & explained very thing Reviewed on: 16th July 2025

Reply from Monmouthshire Building Society Thank you so much for taking your time to leave us a review. We are so happy to hear you had a good experience in the branch. Response date: 16th July 2025

In branch service review

Friendly staff who are very helpful. Reviewed on: 16th July 2025

Reply from Monmouthshire Building Society We’re really pleased to hear everything went well, thank you for the feedback. Response date: 19th August 2025

In branch service review

Clear descriptions of products. Friendly staff who understand their stuff. Reviewed on: 15th July 2025

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review. We are so pleased that you had a positive experience with us. Response date: 19th August 2025

Branch staff always most helpful vv

Branch staff always most helpful vv Reviewed on: 14th July 2025

Reply from Monmouthshire Building Society Thank you for leaving a review, it's great to hear your positive feedback. Response date: 15th July 2025

In branch service review

I like the face-to-face service at Chepstow. Good rates of interest. Friendly girls. I like not being pressured to use online. Reviewed on: 14th July 2025

Reply from Monmouthshire Building Society That is amazing to hear, thank you so much for taking the time to leave us a review. We will pass Chepstow branch your kind words. Response date: 19th August 2025

In branch service review

Great service and friendly staff. Reviewed on: 14th July 2025

Reply from Monmouthshire Building Society We are so happy to hear when our members have a good experience with us, thank you for leaving us a review. Response date: 20th August 2025

In branch service review

Great being on the high street and being able to speak to someone face-to-face. Very helpful staff that always keep us up-to-date with new accounts and interest rates. Great news about the app being launched. Reviewed on: 14th July 2025

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review. thank you for your kind words about our new app, we are so pleased that you had a positive experience with us. Response date: 19th August 2025

In branch service review

Local, friendly and staff are willing to take the time to explain the complicated stuff. Reviewed on: 14th July 2025

Reply from Monmouthshire Building Society We are so happy to hear when our members have a good experience with us, thank you for leaving us a review. Response date: 19th August 2025

In branch service review

Helpful, thorough understanding. Reviewed on: 14th July 2025

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review. We are so pleased that you had a positive experience with us. Response date: 19th August 2025

In branch service review

New premises in Monmouth are excellent, likewise the personal service. Reviewed on: 14th July 2025

Reply from Monmouthshire Building Society Thank you for leaving a review for the Society, it's great to hear your positive feedback. Response date: 19th August 2025

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Monmouthshire Building Society: Savings reviews

80% decrease in 5 star reviews

No new 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Monmouthshire Building Society Savings reviews (2931)

Cracking

Very friendly and helpful & explained very thing

In branch service review

In branch service review

Branch staff always most helpful vv

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

Do you have a different Monmouthshire Building Society product?

Want to see more from Monmouthshire Building Society?

Mortgages

Join Smart Money People

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