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Monmouthshire Building Society: Savings reviews

4.87
Based on 2,931 reviews, last reviewed 3rd Mar 2026
80% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
8%
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0%
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0%
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0%

Latest highest rating:

5

Visited your Clevedon office for the first time yest... Visited your Clevedon office for the first time yesterday. Nina was very friendly and helpful and I felt glad that I decided to visit. I have been wit... Read more Reviewed on: 3rd March 2026
Mrs Happy Customer's avatar
Mrs Happy Customer

Latest lowest rating:

1

App nightmare App nightmare…. I just want to open another account but had to reset pin , the put in unique id. Apparently in my original welcome letter. Found an em... Read more Reviewed on: 27th January 2026
nick hay's avatar
nick hay

About this product

Monmouthshire Building Society savings reviews can help you to find out more about life at Monmouthshire Building Society. How easy is it to contact Monmouthshire Building Society? And how friendly are they? Our Monmouthshire Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Monmouthshire Building Society Savings reviews (2931)

Review of the Monmouthshire Building Society, Savings:

Cracking

5
A great local Building Society with helpful, knowledgeable staff Reviewed on: 12th November 2019

In branch service review

5
I would like to be informed of new products before I come to the branches please. Reviewed on: 10th July 2025

In branch service review

5
It's very convenient and easy to access, the staff are so helpful and friendly. Local is best. Reviewed on: 9th July 2025
Reply from Monmouthshire Building Society That is amazing to hear, thank you so much for taking the time to leave us a review. Response date: 20th August 2025
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Monmouthshire Building Society

In branch service review

5
Friendly staff and local offices. Reviewed on: 8th July 2025

In branch service review

5
Nice to have a local branch and to speak to somebody face-to-face. Lovely girls at the Caldicot branch - very helpful. Reviewed on: 8th July 2025

In branch service review

4
Local. Prefer the old style of banking - coming into branch and speaking to someone. Great service. Reviewed on: 8th July 2025

In branch service review

5
It's local and open good hours that are suitable to most people. Branches in most place and staff are easy to speak to. Reviewed on: 8th July 2025

In branch service review

5
High street location and easy to deal with. Reviewed on: 8th July 2025

In branch service review

5
I like the locality of Chepstow branch. I like the face-to-face service and passbooks. Friendly staff and supportive. Reviewed on: 8th July 2025

In branch service review

5
Passbooks. The staff are helpful. Branch in-person service. Stay in Chepstow. Stay on high street. Reviewed on: 8th July 2025

In branch service review

4
I like the branch being open and local. Reviewed on: 8th July 2025

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