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Monmouthshire Building Society: Savings reviews

Name: Savings
Rating: 4.87 (2931 reviews)

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4.87

Based on 2,931 reviews, last reviewed 3rd Mar 2026

80% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Visited your Clevedon office for the first time yest... Visited your Clevedon office for the first time yesterday. Nina was very friendly and helpful and I felt glad that I decided to visit. I have been wit... Read more Reviewed on: 3rd March 2026

Latest lowest rating:

1

App nightmare App nightmare…. I just want to open another account but had to reset pin , the put in unique id. Apparently in my original welcome letter. Found an em... Read more Reviewed on: 27th January 2026

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About this product

Monmouthshire Building Society savings reviews can help you to find out more about life at Monmouthshire Building Society. How easy is it to contact Monmouthshire Building Society? And how friendly are they? Our Monmouthshire Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Monmouthshire Building Society Savings reviews (2931)

Review of the Monmouthshire Building Society, Savings:

Cracking

A great local Building Society with helpful, knowledgeable staff Reviewed on: 12th November 2019

In branch service review

Face to face consultation with friendly staff and competitive rates, Branch open on Saturday. Reviewed on: 29th May 2025

Reply from Monmouthshire Building Society That is fantastic feedback, thank you for taking your time sending this review. Response date: 11th June 2025

In branch service review

It is a local branch and easy to access and dealing with known staff makes it easy to carry out dealings with my accounts. Reviewed on: 29th May 2025

Reply from Monmouthshire Building Society It’s always nice to hear when our members are, thank you for sharing your feedback. Response date: 17th June 2025

In branch service review

Presence on the high street - accessible. Reviewed on: 28th May 2025

Reply from Monmouthshire Building Society That’s great to hear, we appreciate you leaving us a review. Thank you. Response date: 17th June 2025

In branch service review

I like that the Chepstow branch open on Fridays and Saturdays as I am unable to visit other times due to work commitments. I look forward to the upcoming app. Reviewed on: 28th May 2025

Reply from Monmouthshire Building Society Thanks for getting in touch, we appreciate you taking the time leaving us feedback. Response date: 19th June 2025

In branch service review

Passbook, face to face interaction, Local Branch. Reviewed on: 28th May 2025

Reply from Monmouthshire Building Society It’s always nice to hear when our members are, thank you for sharing your feedback. Response date: 19th June 2025

In branch service review

Opening hours, Personal attention, Physical presence, Easy of doing business. Reviewed on: 28th May 2025

Reply from Monmouthshire Building Society We love to hear all about your positive experiences in our branch's, thank you so much for leaving us a review. Response date: 17th June 2025

In branch service review

Having branch to visit for enquiries and services. Staff are friendly and helpful. Reviewed on: 28th May 2025

Reply from Monmouthshire Building Society That's great to hear, we are so happy our colleagues were able to help. Response date: 17th June 2025

We had a wonderful experience and Cathy was very hel...

We had a wonderful experience and Cathy was very helpful and a delight to deal with being very knowledgeable and pleasent. Reviewed on: 28th May 2025

Reply from Monmouthshire Building Society Thank you for leaving a review. We are so pleased to hear that you had a wonderful experience with us. We'll share your feedback with Cathy. Response date: 29th May 2025

In branch service review

We like the personal service and accessibility of going into a branch, which is local to us. The staff are always extremely helpful and friendly. Reviewed on: 27th May 2025

Reply from Monmouthshire Building Society That's great to hear, we are so happy our colleagues were able to help. Response date: 19th June 2025

In branch service review

We like face to face conversations about our finance. Reviewed on: 27th May 2025

Reply from Monmouthshire Building Society Thank you so much for sharing your experience at the branch. Response date: 17th June 2025

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Monmouthshire Building Society: Savings reviews

80% decrease in 5 star reviews

No new 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Monmouthshire Building Society Savings reviews (2931)

Cracking

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

We had a wonderful experience and Cathy was very hel...

In branch service review

In branch service review

Do you have a different Monmouthshire Building Society product?

Want to see more from Monmouthshire Building Society?

Mortgages

Join Smart Money People

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