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Monmouthshire Building Society: Savings reviews

4.87
Based on 2,931 reviews, last reviewed 3rd Mar 2026
81% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
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8%
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Latest highest rating:

5

Visited your Clevedon office for the first time yest... Visited your Clevedon office for the first time yesterday. Nina was very friendly and helpful and I felt glad that I decided to visit. I have been wit... Read more Reviewed on: 3rd March 2026
Mrs Happy Customer's avatar
Mrs Happy Customer

Latest lowest rating:

1

App nightmare App nightmare…. I just want to open another account but had to reset pin , the put in unique id. Apparently in my original welcome letter. Found an em... Read more Reviewed on: 27th January 2026
nick hay's avatar
nick hay

About this product

Monmouthshire Building Society savings reviews can help you to find out more about life at Monmouthshire Building Society. How easy is it to contact Monmouthshire Building Society? And how friendly are they? Our Monmouthshire Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Monmouthshire Building Society Savings reviews (2931)

Review of the Monmouthshire Building Society, Savings:

Cracking

5
A great local Building Society with helpful, knowledgeable staff Reviewed on: 12th November 2019

In branch service review

5
Access for private transactions always welcome. Reviewed on: 27th May 2025
Reply from Monmouthshire Building Society Thank you for leaving positive feedback. Response date: 19th June 2025
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Monmouthshire Building Society

In branch service review

5
Very friendly staff. Local on doorstep not necessary to travel to Bristol. Reviewed on: 24th May 2025
Reply from Monmouthshire Building Society Thanks for getting in touch, we appreciate you taking the time leaving us feedback. Response date: 19th June 2025
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Monmouthshire Building Society

In branch service review

5
I like the friendly and helpful service which makes business a pleasure not a chore. Also it is easier to ask specific questions in person where as an AI can mistake meaning. Reviewed on: 24th May 2025
Reply from Monmouthshire Building Society Thank you for leaving a review. We are so pleased that you have had a good experience. Response date: 25th June 2025
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Monmouthshire Building Society

In branch service review

5
It is so lovely to be helped in banking from your very nice service at the desk, please continue this service it is so important. Reviewed on: 24th May 2025
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review. We are so pleased that you had a positive experience with us. Response date: 25th June 2025
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Monmouthshire Building Society

In branch service review

5
Like the fact we don't have to go into the town centre. As most banks are closing we have moved our money to building societies. Reviewed on: 23rd May 2025
Reply from Monmouthshire Building Society Thank you for leaving a review. We are so pleased that you have had a good experience. Response date: 25th June 2025
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Monmouthshire Building Society

In branch service review

5
Great location in the city centre of Hereford, competitive rates, more regular saver existing customer accounts. Reviewed on: 23rd May 2025
Reply from Monmouthshire Building Society Thanks for getting in touch, we appreciate you taking the time leaving us feedback. Response date: 19th June 2025
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Monmouthshire Building Society

In branch service review

4
I am very happy with the whole service. I don't feel there needs any improvement for my needs. Reviewed on: 23rd May 2025
Reply from Monmouthshire Building Society Thank you for the positive feedback. Response date: 19th June 2025
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Monmouthshire Building Society

In branch service review

5
It cannot be any better its superb, better than principality and Leeds. Reviewed on: 23rd May 2025
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review. We are so pleased that you had a positive experience with us Response date: 19th June 2025
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Monmouthshire Building Society

In branch service review

5
Local building society, Easy to contact in branches. Reviewed on: 23rd May 2025
Reply from Monmouthshire Building Society That's great to hear, we are so happy our colleagues were able to help. Response date: 19th June 2025
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Monmouthshire Building Society

In branch service review

5
The staff are absolutely amazing. Nothing too much trouble and all out needs were dealt with. Online banking needs to be improved. Reviewed on: 23rd May 2025
Reply from Monmouthshire Building Society Thank you for getting in touch, we appreciate you taking the time leaving us feedback. Response date: 19th June 2025
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Monmouthshire Building Society

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