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Monzo: Current account reviews

View other Monzo products
4.85
Based on 19,427 reviews, last reviewed 10th Jul 2026
92% decrease in 5 star reviews
in the past 90 days
83% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Most reliable bank for international travel Easiest bank to use for travel and can guarantee you won’t be stuck without access to your funds abroad. Quick and reliable transfer Reviewed on: 10th July 2026
Dana 's avatar
Dana

Latest lowest rating:

1

Froze our accounts for no reason Froze our accounts for no reason and have held onto the money for 2 weeks so far with no timescale, It has absolutely broke us to the point of no bill... Read more Reviewed on: 12th May 2026
Philip B's avatar
Philip B
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About this product

Monzo’s current account gives you access to its award-winning mobile banking app which provides instant notifications about all payments and charges.

The Monzo current account helps you learn about your spending habits with weekly and monthly insights. And you can manage your money with spending categories and savings pots.

Monzo current account reviews help you find out what it’s really like to be a customer. If you’ve used Monzo before, you can also leave a review and share your experience.

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Monzo Current account reviews (19427)

Love my monzo account

5
I've been with monzo a few years and I really love all the features. Being able to separate my money into pots has helped me keep on top of my bills. Reviewed on: 15th February 2022
Tracey Williams's avatar
Tracey Williams

All in one bank!

5
I have been banking with Monzo for just over 2 years and I'm so glad I made the switch! Amazing service and so many perks! Reviewed on: 15th February 2022
Jazmyn Evans's avatar
Jazmyn Evans

Brilliant Banking !

5
Absolutely love Monzo !!! I was recommended by a friend couple months back and it is most definitely the best thing i’ve done in a good couple years !!! Reviewed on: 15th February 2022
Becky's avatar
Becky

Rubbish app and poor customer support.

2
The Monzo app is forever crashing on my phone and sometimes won’t load at all and has to be reinstalled just to check my account. Customer support is slyly hidden from customers and is made to be as inaccessible possible. Unless you know the correct term to search in the help section it’s impossible to get it in touch. Instead they try to push you towards a community where you’re greeted with aggressive and hostile people representing the bank. The phone line will disconnect you at any opportunity. When you do manage to get in touch via the live chat feature, they are very slow to reply and when they do they don’t read your prior message and are patronising and condescending. I don’t know how they keep winning awards for this. It’s the worst customer service I’ve ever experienced. The push notifications are nice and when it works the app is one of the better ones. Reviewed on: 15th February 2022
Andrew's avatar
Andrew

Faultless

5
Never had a problem, app is easy to navigate Reviewed on: 15th February 2022
Lewis Herdman's avatar
Lewis Herdman

Best bank for the masses

5
Monzo has gone from a great pre pay card to an amazing place to bank day by day Reviewed on: 15th February 2022
Sacha Zarb's avatar
Sacha Zarb

Best bank

5
Monzo has helped me save money and manage it so much better than ever before Reviewed on: 15th February 2022
Ryan O'Donnell's avatar
Ryan O'Donnell

Best current account everrr!

5
Great current account, great features and great staff! Honestly can’t praise monzo enough! Reviewed on: 15th February 2022
Connor McLean 's avatar
Connor McLean

Reliable & Easy to Use

5
I've been with Monzo for years, and am still amazed how easy and transparent they make banking! Things that were confusing before, or hidden behind jargon are now easier to understand. Reviewed on: 15th February 2022
Michael Wright's avatar
Michael Wright

Great app, fantastic bank

5
Monzo has really helped me get to grip with my finances. Reviewed on: 15th February 2022
Dan Kidger's avatar
Dan Kidger

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