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Monzo: Current account reviews

Name: Current account
Rating: 4.85 (19422 reviews)

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4.85

Based on 19,422 reviews, last reviewed 21st Jun 2026

68% decrease in 5 star reviews

in the past 90 days

10% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Monzo provides one of the best online experience. Monzo provides one of the best online experience. The app is clear and easy to understand. Money can be put into different pots making budgeting easy.... Read more Reviewed on: 21st June 2026

Latest lowest rating:

1

Froze our accounts for no reason Froze our accounts for no reason and have held onto the money for 2 weeks so far with no timescale, It has absolutely broke us to the point of no bill... Read more Reviewed on: 12th May 2026

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About this product

Monzo’s current account gives you access to its award-winning mobile banking app which provides instant notifications about all payments and charges.

The Monzo current account helps you learn about your spending habits with weekly and monthly insights. And you can manage your money with spending categories and savings pots.

Monzo current account reviews help you find out what it’s really like to be a customer. If you’ve used Monzo before, you can also leave a review and share your experience.

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Awards

Best British bank 2025

Awarded to the bank rated highest in UK customer reviews.
Best banking app 2025

Awarded to the bank rated highest in customer reviews for their banking app.

Monzo Current account reviews (19422)

Easy, straight forward

A bank just the way it should be no paff, great service. Wakeup call for main stream banking. Reviewed on: 13th April 2021

Incredible service!

It still amazes me how efficient Monzo’s customer service is. They’ve been time and time again incredibly fast sorting problems and making the gaff of banking a joy! Reviewed on: 13th April 2021

Great. Bank Great features.

Helping me to save and to watxmch my money Reviewed on: 13th April 2021

Easy to use

Was introduced to Monzo by my adult daughter. Super service so easy to use and especially good for sending a little extra to my student son. Love being able to track what I spend money on Reviewed on: 13th April 2021

Good customer service and really efficient online banking service

I have been with Monzo for a few years and have had quick and efficient customer service. Would never leave this bank as it has excellent online services Reviewed on: 13th April 2021

Monzo Bank review

Excellent bank and app. Started out as a travel card that turned into a current account but haven't looked back. Really helpful advice and any problems that arose were quickly rectified. Highly recommend Reviewed on: 13th April 2021

Im using monzo from last 3years is the best British bank i love

Monzo is best in uk ..its easy and quick i rellay like it Reviewed on: 13th April 2021

Best in all aspects that matter to me

User experience: the app is great, gives me all the spending details and budgeting tools I need. Customer support: prompt help over live chat any time. Fees: low or no fees when it comes to ATM use abroad, no predatory currency exchange rates. Security: the ease of use increases security by a huge margin, no need to come up with a 7 digit number-only PIN code or 8-10 character password that is inevitably gets forgotten or written down somewhere due to the overspecified requirements which opens up a vector for attackers via frequent forgotten details or trivial passwords. I only wish they made the joint accounts on par with individual accounts in terms of features, but I hope that happens at some point. Reviewed on: 13th April 2021

Never thought I'd be this enthusiastic about a bank!

These days I use monzo for all of my accounts other than long terms savings. The interface is simple and intuitive and it gives me a feeling on control over my finances as I always know what's going on. I also used monzo when I was buying my flat and it was so easy to arrange the large payments for the deposit. All i had to do was message the in app chat and the payment was sorted within an hour, if I had stayed at Santander it would have taken 3-4 working days and involve a trip to the branch. Reviewed on: 13th April 2021

A great bank at your fingertips

I love my Monzo account. Great transaction rates. The app is so customer friendly. I wouldn’t use any other bank now Reviewed on: 13th April 2021

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