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Monzo: Current account reviews

4.85
Based on 19,407 reviews, last reviewed 26th May 2026
23% increase in 5 star reviews
in the past 90 days
150% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Really easy to use. Really easy to use. Comes in handy for putting cash in account. No need to go to a branch you can just do it at your local store with pay point machin... Read more Reviewed on: 26th May 2026
Donna h's avatar
Donna h

Latest lowest rating:

1

Froze our accounts for no reason Froze our accounts for no reason and have held onto the money for 2 weeks so far with no timescale, It has absolutely broke us to the point of no bill... Read more Reviewed on: 12th May 2026
Philip B's avatar
Philip B

About this product

Monzo’s current account gives you access to its award-winning mobile banking app which provides instant notifications about all payments and charges.

The Monzo current account helps you learn about your spending habits with weekly and monthly insights. And you can manage your money with spending categories and savings pots.

Monzo current account reviews help you find out what it’s really like to be a customer. If you’ve used Monzo before, you can also leave a review and share your experience.

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Monzo Current account reviews (19408)

Best bank ever

5
Absolutely love Monzo, it has revolutionised my spending - the pots are amazing for saving and the ease with which I can transfer my friends and split the bill is incredible. Love it Reviewed on: 13th April 2021

Best bank ever

5
I am so happy with monzo best bank ever Reviewed on: 13th April 2021

Really good bank and good customer service if needed.

5
Really good customer service always have helped me when needed. Reviewed on: 13th April 2021

Excellent!

5
Customer service very good, app is easy to use, overall excellent bank Reviewed on: 13th April 2021

Brilliant bank

5
The bank is fantastic, when you spend any money at all you get notification straight away. Reviewed on: 13th April 2021

Just brilliant

5
I love using the app, it's so simple and easy for everyday banking. The extra accounts are set up easily and money transferred instantly. I still have a high street bank but Monzo is what I use all the time. Reviewed on: 13th April 2021

Best bank ever!

5
So easy and modern. I honestly love it Reviewed on: 13th April 2021

5* Service ...

5
Any ISSUES - always there to sort it out for me ... PERFETTO ... Reviewed on: 13th April 2021

The most human bank you can imagine, despite no branches

5
I have been using Monzo for 3 years - since being away for a weekend with friends and seeing how easy it was to manage money. Despite having no branches I have always had really quick and helpful response from real people whenever I've needed it, including near midnight whilst abroad and having a card payment issue in an airport-bound taxi. 11/10, happily recommend. Reviewed on: 13th April 2021

The best user experience

5
When I signed up for Monzo (or Mondo as it was known back then), there was nothing like it in terms of user experience and customer support. I still don't believe any other bank has yet reached the same consistent combination of excellent user experience and customer support. Reviewed on: 13th April 2021

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