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Monzo: Current Account reviews

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4.92
Based on 14,916 reviews, last reviewed 7th Feb 2025
393% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
3%
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0%
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0%
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1%

Latest highest rating:

5

So simple to use. So simple to use. Everything is intuitive and the prompts are easy to understand without being intrusive Reviewed on: 7th February 2025
Laura W's avatar
Laura W

Latest lowest rating:

1

Terrible I opened a current account and it was closed. Emailed customer service slow response. Called the number was on hold and the women who answered didn’t ... Read more Reviewed on: 9th January 2025
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CF
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About this product

Monzo’s current account gives you access to its award-winning mobile banking app which provides instant notifications about all payments and charges.

The Monzo current account helps you learn about your spending habits with weekly and monthly insights. And you can manage your money with spending categories and savings pots.

Monzo current account reviews help you find out what it’s really like to be a customer. If you’ve used Monzo before, you can also leave a review and share your experience.

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Monzo Current Account reviews (14916)

Amazing!

5
Being able to see your transactions in real time means no more getting caught out when things you have forgotten about show up. Their customer service is also second to none - seriously impressed! Reviewed on: 4th January 2018
Elizabeth Curran's avatar
Elizabeth Curran

A bank for me

5
Monzo has a fantastic app, for the first time I feel like this is a bank/app which puts the user first and genuinely helps to manage my budget & analyse/understand my spending. The app is incredibly user friendly, I love it. Can you marry a banking app?! Reviewed on: 4th January 2018
Ali's avatar
Ali

Beyond Excellent - 11 out of 10

5
I'm a curmudgeonly octogenarian so I don't give praise lightly to anyone. I have no current account with Monzo but I did take out their foreign cash card earlier this year. To compare this Bank's consummate professionalism - in every aspect of their modus operandi - versus many other competitors with whom I've banked over the years is to mark the difference between bucket and Boeing, hence the title of my review. They are not so much a breath of fresh air in the market, more a much needed force 9 gale. Reviewed on: 4th January 2018
Mr David Hughes's avatar
Mr David Hughes

Worth the wait!

5
Monzo are an exciting bank that provide an excellent customer experience. When using them abroad they are in a league of their own, and you realise how lucky we are to have such great financial tech firms in the UK Reviewed on: 3rd January 2018
Rob Smithson's avatar
Rob Smithson

great product, great service

5
I am really happy with the service Monzo provide. Having a top-up card is brilliant and their customer service is great, they respond very quickly and always inform customers in advance if there may be the odd technical issue. Reviewed on: 3rd January 2018
ines hartmann's avatar
ines hartmann

Magnificent

4
A really good alternative to traditional baking with access at your fingertips. Reviewed on: 1st January 2018
Maisy Elizabeth Jones's avatar
Maisy Elizabeth Jones

Amazing bank

5
Customer service is excellent. The transparency serves them well and makes for an excellent product/service. No vague replies when you ask questions as you would get from a high street bank. Good fees and nice app interface, simple to use. Oh, and that hot coral card stands out nicely! Reviewed on: 21st December 2017
Michael's avatar
Michael

Great new bank

5
Great experience using the app and ease of understanding everything. Well laid out and designed app. Reviewed on: 21st December 2017
Anonymous's avatar
Anonymous

How banking should be done

5
Designed in the open, public roadmap, conversion with their clients. Transparency and a good product Reviewed on: 21st December 2017
Marco Cedaro's avatar
Marco Cedaro

The futute

5
Awesome efficient modern innovative Reviewed on: 20th December 2017
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Michael Mccarthy

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