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Monzo: Current Account reviews

4.92
Based on 17,204 reviews, last reviewed 8th Jun 2025
120% increase in 5 star reviews
in the past 90 days
133% increase in 1 star reviews
in the past 90 days
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1%

Latest highest rating:

5

Monzo's current accounts provides all the benefits o... Monzo's current accounts provides all the benefits of a challenger bank with a polished and transparent experience with cool quirks, but also provides... Read more Reviewed on: 8th June 2025
Rhys's avatar
Rhys

Latest lowest rating:

1

Terrible, unreliable and disorganised customers serv... Terrible, unreliable and disorganised customers service. I do not trust them! Reviewed on: 28th May 2025
Sol 's avatar
Sol

About this product

Monzo’s current account gives you access to its award-winning mobile banking app which provides instant notifications about all payments and charges.

The Monzo current account helps you learn about your spending habits with weekly and monthly insights. And you can manage your money with spending categories and savings pots.

Monzo current account reviews help you find out what it’s really like to be a customer. If you’ve used Monzo before, you can also leave a review and share your experience.

Monzo Current Account reviews (17204)

Review of the Monzo, Current Account:

Amazing app but abysmal customer support

3
The app is arguably the best in the business as it provides you with basically any features you can think of. But the customer support is basically useless. It takes half a day for someone to respond to you in the app and typically its just a simple response and the case is closed without solving your problem. Great bank to manage your money spendings but if there is any problems, I would not expect it to be solved by them. Reviewed on: 19th March 2023

Great account with fantastic features!

5
Great account with fantastic features! Reviewed on: 6th May 2025

My favourite Monzo features

5
I love that I can use my card abroad without any extra charges & also the ‘split the bill’ feature, being able to request the money you require from others Reviewed on: 5th May 2025

Good for savings and knowing spending.

5
Good for savings and knowing spending. Reviewed on: 5th May 2025

Ever since I signed up I never looked back

5
Ever since I signed up I never looked back Reviewed on: 3rd May 2025

I use my current account when travelling abroad.

5
I use my current account when travelling abroad. It’s super easy and saved me charges. Reviewed on: 1st May 2025

Best banking app so far

5
No issues with the app at all, works smoothly, gives you clear understanding of expenses. Useful switch between spending categories and vendors. Reviewed on: 1st May 2025

Exceeds expectations

5
Always great customer service and products that continual exceed my expectations Reviewed on: 1st May 2025

The complete package

5
Great comms, products perfect for everyday life, fabulous social media team Reviewed on: 1st May 2025

Excellent service with great money management tools

5
I have been a Monzo customer for just over a year now, and as I have explored more of what Monzo offers I have become more and more delighted with the service they offer. OK some features are hidden behind a monthly premium subscription, but even the free version allows for a wide range of customisation and management options for you to better manage your money. Excellent service! Reviewed on: 29th April 2025

Monzo current

5
Good experience across a range of products, excellent design and presentation of information. Reviewed on: 29th April 2025

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