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Monzo: Current account reviews

Name: Current account
Rating: 4.85 (19422 reviews)

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4.85

Based on 19,422 reviews, last reviewed 21st Jun 2026

68% decrease in 5 star reviews

in the past 90 days

10% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Monzo provides one of the best online experience. Monzo provides one of the best online experience. The app is clear and easy to understand. Money can be put into different pots making budgeting easy.... Read more Reviewed on: 21st June 2026

Latest lowest rating:

1

Froze our accounts for no reason Froze our accounts for no reason and have held onto the money for 2 weeks so far with no timescale, It has absolutely broke us to the point of no bill... Read more Reviewed on: 12th May 2026

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About this product

Monzo’s current account gives you access to its award-winning mobile banking app which provides instant notifications about all payments and charges.

The Monzo current account helps you learn about your spending habits with weekly and monthly insights. And you can manage your money with spending categories and savings pots.

Monzo current account reviews help you find out what it’s really like to be a customer. If you’ve used Monzo before, you can also leave a review and share your experience.

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Awards

Best British bank 2025

Awarded to the bank rated highest in UK customer reviews.
Best banking app 2025

Awarded to the bank rated highest in customer reviews for their banking app.

Monzo Current account reviews (19422)

Lovely service

Lovely service and easy to understand Reviewed on: 6th March 2024

Wouldn’t use any other banking app

I really enjoy using Monzo, never had any issues with it Reviewed on: 6th March 2024

One place for all your needs

Been customer and investor for some time now. Absolutely love that I can do everything in the app, no need to log on to a website to carry out more complicated tasks. Have to say their social media definitely helps a lot too Reviewed on: 6th March 2024

I love how focused on customer experience Monzo are

I love how focused on customer experience Monzo are Reviewed on: 6th March 2024

Top notch bank.

Top notch bank. Easy app flows and help menus allow me to avoid customer service contacts and delays. Reviewed on: 6th March 2024

I have struggled with my credit score and downloadin...

I have struggled with my credit score and downloading Monzo flex to help build up a profile has been a game changer. Having money pots has also changed the way I save. I have better transparency and with my money. I also want to add I love how mobile friendly the app is, it's really changed the way I interact with money Reviewed on: 6th March 2024

The most secure bank I ever met.

The most secure bank I ever met. Everything digital and very convenient to use. Reviewed on: 6th March 2024

Great user experience

Great user experience, and I love the pots functionality Reviewed on: 6th March 2024

They are a breath of fresh air.

They are a breath of fresh air. What other bank can you really connect with? product is brilliant and something that helps control my spending, and service when I do get in Touch is on point. They’re social media team also make me laugh daily. Reviewed on: 6th March 2024

game changing bank

Game changing app and attitude towards banking, I love it! Also love the social media approach, you can tell it’s a real person ‘on the other end’ who has creative freedom and genuinely enjoys their job. It’s a great reflection of the culture they must have. Reviewed on: 6th March 2024

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