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Monzo: Current account reviews

Name: Current account
Rating: 4.93 (19398 reviews)

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4.93

Based on 19,398 reviews, last reviewed 21st Apr 2026

105800% increase in 5 star reviews

in the past 90 days

1800% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Brilliant bank account Brilliant bank account, the features like 'Pots' help me manage my finances effectively Reviewed on: 21st April 2026

Latest lowest rating:

1

They closed my account in 2024 without any clear rea... They closed my account in 2024 without any clear reason, even though I was actively using Monzo to receive my PIP payments. Honestly, it’s been a real... Read more Reviewed on: 14th April 2026

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About this product

Monzo’s current account gives you access to its award-winning mobile banking app which provides instant notifications about all payments and charges.

The Monzo current account helps you learn about your spending habits with weekly and monthly insights. And you can manage your money with spending categories and savings pots.

Monzo current account reviews help you find out what it’s really like to be a customer. If you’ve used Monzo before, you can also leave a review and share your experience.

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Awards

Best British bank 2025

Awarded to the bank rated highest in UK customer reviews.
Best banking app 2025

Awarded to the bank rated highest in customer reviews for their banking app.

Monzo Current account reviews (19398)

Fantastic bank - always putting customers first!

Fantastic bank - always putting customers first! Keep it up! Reviewed on: 6th March 2024

I have been with Monzo for a number of years and nev...

I have been with Monzo for a number of years and never had a problem with there services, it is an easy to use app. Reviewed on: 6th March 2024

Overall great experience, had them for a few years.

Overall great experience, had them for a few years. Reviewed on: 6th March 2024

Easy to work with.

Customer service is top notch, and even when things don't quite go to plan they are quick to take accountability and resolve complaints. Easy to work with and stress free. Reviewed on: 6th March 2024

Very user friendly, and very easy to understand!

Very user friendly, and very easy to understand! Competitive rates as well! Reviewed on: 6th March 2024

Monzo is the simplest online bank.

Monzo is the simplest online bank. Very easy to use. Reviewed on: 6th March 2024

I have had excellent experience since I have been wi...

I have had excellent experience since I have been with monzo Reviewed on: 6th March 2024

Could do better.

Disappointing compared to other opportunities. I find the app has many options but it is a busy layout and not very appealing. I find it messy and confusing. The pots or cards you can add are a good idea I don't like that they advertise other products that seem to be personalized only to say that you are not eligible which is an unnecessary rejection. They are also well established entity but don't seem to want to reward their clients for sharing their app and so there is little incentive to do so. I was please about six months ago when they had the option of viewing your credit report and I was wondering why they just stopped it and it disappeared so unexpectedly. Reviewed on: 6th March 2024

Best bank I’ve ever had helped me with my bills...

Best bank I’ve ever had helped me with my bills Reviewed on: 6th March 2024

Happy staff always ready to help

Happy staff always ready to help Reviewed on: 6th March 2024

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