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Monzo: Current account reviews

Name: Current account
Rating: 4.85 (19422 reviews)

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4.85

Based on 19,422 reviews, last reviewed 21st Jun 2026

68% decrease in 5 star reviews

in the past 90 days

10% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Monzo provides one of the best online experience. Monzo provides one of the best online experience. The app is clear and easy to understand. Money can be put into different pots making budgeting easy.... Read more Reviewed on: 21st June 2026

Latest lowest rating:

1

Froze our accounts for no reason Froze our accounts for no reason and have held onto the money for 2 weeks so far with no timescale, It has absolutely broke us to the point of no bill... Read more Reviewed on: 12th May 2026

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About this product

Monzo’s current account gives you access to its award-winning mobile banking app which provides instant notifications about all payments and charges.

The Monzo current account helps you learn about your spending habits with weekly and monthly insights. And you can manage your money with spending categories and savings pots.

Monzo current account reviews help you find out what it’s really like to be a customer. If you’ve used Monzo before, you can also leave a review and share your experience.

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Awards

Best British bank 2025

Awarded to the bank rated highest in UK customer reviews.
Best banking app 2025

Awarded to the bank rated highest in customer reviews for their banking app.

Monzo Current account reviews (19422)

Monzo Current Account

I use Monzo to manage every bit of my finance. The current account is simply all you ever want in a bank account. Reviewed on: 16th January 2024

Banking made easy

I have become so used to the Monzo UX and features - I could not live without it now and take for granted how difficult banking was till they came along. Reviewed on: 16th January 2024

Yes I like and I hope every buddy follower

Yes I like and I hope every buddy follower Reviewed on: 16th January 2024

I love how innovative and fun they are that’s what...

I love how innovative and fun they are that’s what makes banking with Monzo special! There can only be one Mozno Reviewed on: 16th January 2024

A Refreshing Approach to Banking with Monzo

As a modern, tech-savvy individual, I've been continually impressed with Monzo Bank's innovative approach to banking. Their user-friendly app is a standout, offering intuitive navigation and a wealth of features that make managing finances not just easier, but actually enjoyable. Reviewed on: 16th January 2024

Terrible experience with Monzo.

Terrible experience with Monzo. They were great in the beginning and they are good if you just put your money in and spend but if you have any issues or problems it's so difficult to sort out. I spoke to Monzo about setting up a payment plan on my overdraft, they made a mistake (reducing my limit by £130 instead of £30). It took them over 2 months to get back to me (after sending the same robotic message every time i reached out) and they apologised and offered me compensation end of November. As of 16th January I haven't received the compensation OR had any updates. Other than this I've had no issues but be aware it's hard to get a hold of anyone and they can take very long to resolve problems. Good for organising money into pots but Starling offers this and has better customer service! Starling helped me so quickly and nicely when card got stolen and customer service is much more human! Reviewed on: 16th January 2024

If I didn't have a bank account now, I'd get Monzo.

I've used Monzo for years now and I simply wouldn't consider any alternatives. For access and visibility they are great. They are always the first to introduce features which the industry later commoditises. Reviewed on: 16th January 2024

I switched to monzo after having a dormant account f...

I switched to monzo after having a dormant account for a couple of years, i previously used Monzo when it was pre-paid and then coverted to a current account - but didn't really use it. Having used it on a recent trip to Florida, i decided to make the switch permanent when i got home and even upgraded my account to monzo plus Reviewed on: 16th January 2024

Great app design, constantly improving and adding ne...

Great app design, constantly improving and adding new features, secure, stable, excellent customer service, and also, a hilarious LinkedIn profile! Love Monzo! Reviewed on: 16th January 2024

Monzo since the beginning

I switched to Monzo in 2016, and can honestly say they’re so far ahead of the curve - I’ve tried others, and nothing comes close. I’m excited to see where Monzo take things in the coming years (mortgage management, joint credit cards etc) Reviewed on: 16th January 2024

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