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MORE THAN: Pet Insurance reviews

2.33
Based on 113 reviews, last reviewed 12th Sep 2025
No new 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
28%
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13%
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4%
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3%
See only 1 star reviews
52%

Latest highest rating:

5

I have a little dog Poppy who is now 13 so has ongoi... I have a little dog Poppy who is now 13 so has ongoing allergies and previously had operation to remove a large cyst on her leg ,More Than have paid v... Read more Reviewed on: 22nd August 2024
Catherine Jenkins's avatar
Catherine Jenkins

Latest lowest rating:

1

Excellent under RSA - but now rubbish I have had pet insurance with More Than for almost 13 years and am currently paying over £240 per month! When it was administered by RSA, the claims h... Read more Reviewed on: 12th September 2025
Richard Wright's avatar
Richard Wright

About this product

Before taking out a new pet insurance policy, check customer reviews to gain valuable insight into the provider. We’ve got plenty of genuine MORE THAN pet insurance reviews, from pet owners just like you, to help you understand what life as a MORE THAN customer is really like.

MORE THAN offers insurance policies for both cats and dogs, with a multi-pet discount available. Choose your level of cover, with Accident only, Basic, Classic or Premier levels of cover. All policies can benefit from a 24/7 vet helpline.

MORE THAN is one of the most popular providers on the market, with a policy sold every two minutes. But with four different levels of cover, specialist insurance for different animals, as well as options like multi-pet insurance to consider, it can be helpful to take other people’s experiences into account.

If you’re considering MORE THAN as your new pet insurance provider, find out what genuine policyholders have to say. Discover what animal customers have insured with MORE THAN and which level of cover they chose. Learn about MORE THAN’s customer service and claims process. Find out if customers would renew their policies with the provider. All of this and more can be found in our MORE THAN pet insurance reviews.

Have you had a pet insurance policy with MORE THAN? Leave a review to help other pet owners find the right policy for them and their pets. Tell us which policy you opted for and how satisfied you have been with the level of cover. Did you find that your premium was a reasonable cost for the level of cover you received? Have you used the 24/7 helpline, and was the service useful? Would you recommend the provider to family and friends? Whether good or bad, write a MORE THAN pet insurance review today.

MORE THAN Pet Insurance reviews (113)

Review of the MORE THAN, Pet Insurance:

More than by name more than by premiums

1
I took out a policy for our pup £28pm. Three years later renewal quote £2500. Many many others have written about same issue. I was lucky to be able to move our other two dogs to oetplan when more than started to outrageously hike their premiums few years ago. They wanted £200 pm for the two. Petplan for same policy was £75 pm now three years on paying £100pm for both despite claims. Unfortunately pup was diagnosed with lifelong illness. So stuck with More than. They try to deny premiums are outrageous claiming breed, choice of vet and area where we live. Nonsense as all three of our dogs are Lhasa’s, live in same home in same area and attend same vet. It is ultimately the poor animals that will suffer as this company outprice to get rid of non profitable customers. Please please avoid Reviewed on: 9th January 2023

So far so good, no problems and excellent service

5
The whole process in getting pet insurance was easy, price is great and coverage is superb, spoke to a couple of people from more than and both helpful and friendly. perfect! Reviewed on: 9th November 2015

Some other companies wouldn't insure my pet due to his age but more than's service was easy and simple to set up.

5
Some other companies wouldn't insure my pet due to his age but more than's service was easy and simple to set up. Where as I have not needed to make a claim on my policy as of yet I am confident they will deal with this in the professional manner they have with everything else up to date. Reviewed on: 5th November 2015

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