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Nationwide: FlexAccount reviews

Name: FlexAccount
Rating: 4.62 (1114 reviews)

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4.62

Based on 1,114 reviews, last reviewed 3rd Sep 2026

78% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

74%

15%

Latest highest rating:

5

Longtime happy customer I have been with Nationwide for many years and always find them very helpful, and I like the fact that they have such a strong High Street presence - ... Read more Reviewed on: 3rd September 2026

Latest lowest rating:

1

Executor account hell with NBS Used Flex account as executor account to distribute estate according to Will. However Nationwide force you to drip feed small payments over days, addi... Read more Reviewed on: 26th May 2026

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About this product

Nationwide’s FlexAccount is a current account with no monthly fee.

If you’re eligible for an overdraft, the first £50 is interest free. Nationwide will open a savings account for you with your new current account. Taking a current account with Nationwide makes you eligible for access to exclusive savings accounts.

Nationwide FlexAccount reviews help you find out what it’s really like to be a customer. If you’ve used Nationwide before, you can also leave a review and share your experience.

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Nationwide FlexAccount reviews (1114)

Great customer service

When going in to the branch, online or on the phone they are extremely helpful. Reviewed on: 17th February 2016

Easy to use, easy to change.

A fantastic current account I've had for years. No surprise fees. Very simple online access - I was able to change my overdraft instantly. Whenever I've had to contact Nationwide about the account I get through instantly and receive wonderful service. Reviewed on: 17th February 2016

Brilliant customer service really helpful

I travel abroad fairly regularly - once logged onto my account there's a message facility. All I have to do is send them a message to let them know what country I will be in and they make sure I can access my money. Brilliantly simple, you can also make enquiries and changes by this . Reviewed on: 17th February 2016

Banking for 15 years plus

I don't think I have ever had a single issue with Nationwide. Maybe on two occasions over the last few years internet banking has been down! That's it! Reviewed on: 17th February 2016

Simple & straightforward current account.

I do not want my current account complicated by offers (which soon get removed), interest (which gets reduced) or anything else. Nationwide Flexaccount is basic & simple. Reviewed on: 17th February 2016

Excellent service

I can't rate Nationwide highly enough - I've moved all my banking products over to them. Staff in branch are lovely and helpful. Online services quick, easy and efficient. In 6 years I've never had one problem with them Reviewed on: 16th February 2016

Owned by shareholders and this is evident in the way they operate

Borrowed additional money on my existing mortgage and I have to say I was impressed by Nationwide. They broker everything down into easy to understand pieces and gave me a fantastic deal - it is truly a great company to bank with Reviewed on: 16th February 2016

No hassle banking

It's refreshing in today's world to find a bank/building society that doesn't try and push products at you. Been with them for over 25 years and feel they are so good to their customers Reviewed on: 14th February 2016

very smooth no bother in general

only letdown is not much incentivisation for basic account members, ive been a basic account holder for over 10 years and am still on same account last time i asked about moving to a normal account without looking into it i was told wouldnt happen, this was some 4 years ago and embarrasment prevents me pursuing again lol. Reviewed on: 14th February 2016

A handy bank account

Only thing I would change is that I would have more funky debit cards. Reviewed on: 13th February 2016

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