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Nationwide: FlexAccount reviews

4.62
Based on 1,096 reviews, last reviewed 5th May 2026
6% increase in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
73%
See only 4 star reviews
15%
See only 3 star reviews
4%
See only 2 star reviews
1%
See only 1 star reviews
7%

Latest highest rating:

5

I’ve been really pleased with my experience using Na... I’ve been really pleased with my experience using Nationwide’s FlexAccount. It’s a straightforward everyday current account with no monthly fee, which... Read more Reviewed on: 5th May 2026
Phil A's avatar
Phil A

Latest lowest rating:

1

The worst banking ever don’t do it The Nationwide is the worst banking ever. Don’t get fooled they’re nice because they give out free money! They have a problem with their banking app. ... Read more Reviewed on: 27th February 2026
MoominsPie 's avatar
MoominsPie

About this product

Nationwide’s FlexAccount is a current account with no monthly fee.

If you’re eligible for an overdraft, the first £50 is interest free. Nationwide will open a savings account for you with your new current account. Taking a current account with Nationwide makes you eligible for access to exclusive savings accounts.

Nationwide FlexAccount reviews help you find out what it’s really like to be a customer. If you’ve used Nationwide before, you can also leave a review and share your experience.

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Nationwide FlexAccount reviews (1096)

Good account

4
I have had an account with the Nationwide for more than 30 years and have never experienced any major problems. However, I am thinking bout changing as you really need to be a new customer to get the full advantages available. Reviewed on: 30th December 2015

Easy to use card & mobile app

5
I have been with nationwide for years since I was a kid. My current account is perfect for me & the banking app is so easy to use with a direct line that takes you straight to an advisor weekdays evenings & weekends ! Without queueing Reviewed on: 29th December 2015

Simple Basic Account

4
A very basic bank account for those who need no bells or whistles, compared to other banks Nationwide is easy to deal with via online banking and email which is important for me as a customer who is unable to use a telephone. They keep me well informed and no worry about unfair bank charges. The only issue I have is that they seem to have fewer branches than other banks locally here in North Tyneside so if I need to go talk to them in person or put in money it's a little more tricky. Otherwise no problems with them. Reviewed on: 24th December 2015

Fairly new, fairly satisfied customer

2
I use this as a joint account but cannot get even a small overdraft or any frills on an account with Nationwide despite holding a good credit rating and the same facilities with other banks. I use internet banking which is fairly cluttered and have never had to use telephone banking. Reviewed on: 24th December 2015

Fab

4
I've had this account for a couple of months. Their switching service is top class and their service has been efficient. I especially love their online banking. Reviewed on: 24th December 2015

Switch

4
I switched to Nationwide a couple of months ago and so far it's the best decision that I've made. Their online banking system has got to be the most efficient that I've encountered. Reviewed on: 24th December 2015

Nice and easy to use

4
I had this bank account for a couple of years, what impressed me is the ease of their online banking, so simple to use, clear and direct. Reviewed on: 24th December 2015

Good honest BS, far better than any bank

5
I have been with the BS for almost 40 years. Though I have also held numerous bricks and mortar/telephone/online bank accounts, none have ever come close to the honesty and integrity, coupled with flexibility of the service invariably supplied by the Nationwide. Their security is tight, yet simple to use. Reviewed on: 24th December 2015

Spent a lifetime with Nationwide

5
Great company to bank with, used for over 41 Years with no regrets at all, very secure for online account and useful for foreign holiday money. Never been disappointed very professional to customers. Reviewed on: 24th December 2015

Opened a new account and the customer service could not have been better.

5
I needed a new internet account earlier this year and had done a few reviews of banks. I saw that Nationwide kept getting good reviews so I opted to join them. I filled out all my details on-line and within a couple of days I had all my paperwork through. I went along to a branch with some ID and the following day my card was delivered. I use their site every day to check on my account and it is always quick and easy to use. I also registered for the telephone banking and when I phoned them I was through to someone within 1 minute and was successfully set-up in under 2 minutes, with no selling of anything else once I was on the phone. Just a very pleasant experience. Highly recommended, I am glad I chose them. Reviewed on: 21st December 2015

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