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Nationwide: FlexAccount reviews

Name: FlexAccount
Rating: 4.62 (1114 reviews)

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4.62

Based on 1,114 reviews, last reviewed 3rd Sep 2026

78% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

74%

15%

Latest highest rating:

5

Longtime happy customer I have been with Nationwide for many years and always find them very helpful, and I like the fact that they have such a strong High Street presence - ... Read more Reviewed on: 3rd September 2026

Latest lowest rating:

1

Executor account hell with NBS Used Flex account as executor account to distribute estate according to Will. However Nationwide force you to drip feed small payments over days, addi... Read more Reviewed on: 26th May 2026

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About this product

Nationwide’s FlexAccount is a current account with no monthly fee.

If you’re eligible for an overdraft, the first £50 is interest free. Nationwide will open a savings account for you with your new current account. Taking a current account with Nationwide makes you eligible for access to exclusive savings accounts.

Nationwide FlexAccount reviews help you find out what it’s really like to be a customer. If you’ve used Nationwide before, you can also leave a review and share your experience.

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Nationwide FlexAccount reviews (1114)

Excellent service

I've had four Nationwide Flexaccounts for over 35 years now, and I've never had a bother. The staff are helpful and friendly, I've never been charged a penny to use the bank, and I've never had a problem. Here's to another 35 years Reviewed on: 12th February 2016

easy to navigate

Easy to navigate online and to transfer money. Secure and trustworthy. Good rates. Reviewed on: 12th February 2016

disappointing

The savings rate for loyal customers seem to have fallen through the floor. new cusotmers are enticed but if you stay with them for many years, as i have done, you just get ignored Reviewed on: 12th February 2016

helped me recover from financial problems

I don't use banks as I am kind of blacklisted and the only place that would give me a basic account was Nationwide and I love them...I would never go back to HSBC, Barclays etc ever again even though I have recovered financially from the problems that I had x Reviewed on: 12th February 2016

Very reasonable

I love my bank as the charges are very reasonable and always friendly and helpful on the phone. Reviewed on: 12th February 2016

Helpful and friendly, but

I love my bank because staff in branch are always helpful and friendly, and their online banking is great. On the downside - although some of their accounts offer competitive interesgt rates, they could do more for loyal customers. Reviewed on: 12th February 2016

Love nationwide

i love my bank they give me free travel insurance every year just for banking there and ive never had any problems with any service they supply. Reviewed on: 12th February 2016

Friendly staff

I'm with Nationwide and I love my bank. The staff are always really friendly and approachable and I've never had any problems. I love their online banking app too with their instant saver feature. Reviewed on: 12th February 2016

Love my bank!

Love my bank, Nationwide. No gimmicks, no shareholders. Reviewed on: 12th February 2016

Helpful, friendly knowledgeable

My branch in West Moors, Dorset is brilliant! All the staff are friendly, helpful and professional. They are always ready to help and know me by name. Nothing is too much trouble for them and my FlexPlus account is just what I need. Reviewed on: 10th February 2016

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