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Nationwide: FlexAccount reviews

Name: FlexAccount
Rating: 4.6 (1098 reviews)

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4.60

Based on 1,098 reviews, last reviewed 4th Jun 2026

1% decrease in 5 star reviews

in the past 90 days

75% decrease in 1 star reviews

in the past 90 days

73%

15%

Latest highest rating:

5

Faithfully Yours, I have been a Nationwide customer for twelve years now. I was ambling along , doing quite well or so I thought but then I had a lifechanging event and... Read more Reviewed on: 4th June 2026

Latest lowest rating:

1

Executor account hell with NBS Used Flex account as executor account to distribute estate according to Will. However Nationwide force you to drip feed small payments over days, addi... Read more Reviewed on: 26th May 2026

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About this product

Nationwide’s FlexAccount is a current account with no monthly fee.

If you’re eligible for an overdraft, the first £50 is interest free. Nationwide will open a savings account for you with your new current account. Taking a current account with Nationwide makes you eligible for access to exclusive savings accounts.

Nationwide FlexAccount reviews help you find out what it’s really like to be a customer. If you’ve used Nationwide before, you can also leave a review and share your experience.

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Nationwide FlexAccount reviews (1098)

Awful do not trust

I opened account transfer money from previous bank into it they immediately blocked my account and told me can't access any funds for up to 4 weeks do not trust Reviewed on: 13th March 2021

Safe and Secure Banking

I have banked with Nationwide for over 50 years and the staff have always been helpful. Security not only with my investments but personal data is second to none. Transactions are easy even worldwide. Reviewed on: 13th March 2021

Great incentive with a high interest rate

While nationwidea flex account offers an attractive deal for the first two years their customer service has kept me on for even longer. A great bank for the people. Definitely recommend for day to day accounts. Reviewed on: 10th March 2021

Never using them again.

Got recommended to use them 'because they are a building society' and well I opened an account. They then offered overdraft and then 3 months later they closed it without any notice putting me under when as a student I receive student finance roughly 3/4 quarters and this about month before I was due to receive the next loan. This has given me a permanent stain on my credit file. I would rather lose a leg than use Nationwide again, they have practical no customer service as their calls are just 30 - 45 minutes of listening to music. Reviewed on: 5th March 2021

Easy to use

I am more concerned about financial services being ethical and not investing in fossil fuel companies, to my surprise Nationwide ticks this box. So I was happy to keep using them as my bank. Reviewed on: 28th February 2021

Pleasantly efficient

No hassle or fuss, staff are professional, good product. Reviewed on: 25th February 2021

ALL DONE.

Very well All done. Best customer service. Reviewed on: 24th February 2021

Excellent account

I have been with Nationwide for over 10 years now and they constantly provide a high quality banking service. From products to customer service always first class Reviewed on: 22nd February 2021

Owned by it's members

ESG factors for Nationwide really show how much of an impact for the force of good Nationwide has. The only place where you can Bank and feel like you're in a community where everyone wants to make a difference for a better future. Reviewed on: 21st February 2021

Great bank

Great bank been with them now for many years and have found their app to be absolutely brilliant Reviewed on: 18th January 2021

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