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Nationwide: FlexAccount reviews

Name: FlexAccount
Rating: 4.62 (1114 reviews)

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4.62

Based on 1,114 reviews, last reviewed 3rd Sep 2026

78% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

74%

15%

Latest highest rating:

5

Longtime happy customer I have been with Nationwide for many years and always find them very helpful, and I like the fact that they have such a strong High Street presence - ... Read more Reviewed on: 3rd September 2026

Latest lowest rating:

1

Executor account hell with NBS Used Flex account as executor account to distribute estate according to Will. However Nationwide force you to drip feed small payments over days, addi... Read more Reviewed on: 26th May 2026

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About this product

Nationwide’s FlexAccount is a current account with no monthly fee.

If you’re eligible for an overdraft, the first £50 is interest free. Nationwide will open a savings account for you with your new current account. Taking a current account with Nationwide makes you eligible for access to exclusive savings accounts.

Nationwide FlexAccount reviews help you find out what it’s really like to be a customer. If you’ve used Nationwide before, you can also leave a review and share your experience.

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Nationwide FlexAccount reviews (1114)

Always there

I have been with Nationwide since I was 12, I am now 40. They have always been there and happy to help. Any problems I had, their friendly staff were always on hand and helped me look after my money. Reviewed on: 7th April 2021

Clear internet banking formats and easy to use.

My first bank account and it continues to be a clear, well structured way for me to keep track of my finances, move money and set up my budgets. Would highly recommend, Reviewed on: 6th April 2021

friendly professional honest

friendly professional honest not much else to say Reviewed on: 30th March 2021

Always got my back

Nationwide I have been with for years, you can reply on them, they are stable, they reward loyalty Reviewed on: 28th March 2021

Dependable

Been banking with nationwide for over 35 years and never an issue Reviewed on: 28th March 2021

Banking right up my street

Super bank with great products, amazing staff and easy to access products. Reviewed on: 24th March 2021

Awful do not trust

I opened account transfer money from previous bank into it they immediately blocked my account and told me can't access any funds for up to 4 weeks do not trust Reviewed on: 13th March 2021

Safe and Secure Banking

I have banked with Nationwide for over 50 years and the staff have always been helpful. Security not only with my investments but personal data is second to none. Transactions are easy even worldwide. Reviewed on: 13th March 2021

Great incentive with a high interest rate

While nationwidea flex account offers an attractive deal for the first two years their customer service has kept me on for even longer. A great bank for the people. Definitely recommend for day to day accounts. Reviewed on: 10th March 2021

Never using them again.

Got recommended to use them 'because they are a building society' and well I opened an account. They then offered overdraft and then 3 months later they closed it without any notice putting me under when as a student I receive student finance roughly 3/4 quarters and this about month before I was due to receive the next loan. This has given me a permanent stain on my credit file. I would rather lose a leg than use Nationwide again, they have practical no customer service as their calls are just 30 - 45 minutes of listening to music. Reviewed on: 5th March 2021

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