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Nationwide: FlexAccount reviews

Name: FlexAccount
Rating: 4.41 (928 reviews)

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4.43

Based on 928 reviews, last reviewed 13th Jun 2025

18% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

71%

16%

Latest highest rating:

5

Just the best bank for service I have banked with Nationwide since the 1980s. They have always provided excellent service - online and in branch Reviewed on: 13th June 2025

Latest lowest rating:

2

While Nationwide's Fairer Share bonuses are apprecia... While Nationwide's Fairer Share bonuses are appreciated, their interest rates on currents accounts are comparatively and sometimes extremely poor, and... Read more Reviewed on: 12th June 2025

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Nationwide FlexAccount reviews (928)

Excellent, transparent and fair.

I find Nationwide excellent - their online banking facility is easy to use, useful, and accessible. Reviewed on: 8th November 2018

Reliable and ethical banking

I know I can trust Nationwide to do the right thing for me as a member. On the rare occasion I've had a problem they have come back to me with compensation without me even adking for any. Reviewed on: 7th November 2018

Banking as banking should be

From when I first had an account I felt confident that they would look after me as a customer / member. There have been a couple of incidents where matters have not gone right but every effort was made to resolve the issue in the shortest possible time with little disruption to account access . Reviewed on: 6th November 2018

Consistent ethical service

This building society has stuck to it's principles all the years I have banked with them. Never pushy just helpful. Reviewed on: 6th November 2018

Good product easy to understand

Good product and well supported with customer service centre in the UK and nicely refurbished bank branches with helpful staff if needed Reviewed on: 6th November 2018

Years of good service

Nationwide have been my bank since I opened a savings account as a child forty years ago. I then progressed to a flex account which has been brilliant over the years. My card for cloned and six thousand pounds stolen Nationwide dealt with it efficiently and promptly. The staff at the branch in my area are always so friendly and helpful. Reviewed on: 6th November 2018

Flexible flex account

Convenient, great online banking Reviewed on: 6th November 2018

great all around product

great all around product, great customer service Reviewed on: 6th November 2018

Nationwide really are about the people

I opened a Flexi account with Nationwide and their customer service has been superb. Where lots of banks are closing their branches in my town,Nationwide stand firm that they will remain a building society of the high street.They are friendly,helpful and always there for their customers. Reviewed on: 6th November 2018

Best Banking

Nationwide make online banking simple no trolling behind cartons to find what you want it rely is idiot proof , I am dyslexic and find it works ! When you phone them, there always helpful , Reviewed on: 19th October 2018

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