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Nationwide: FlexAccount reviews

Name: FlexAccount
Rating: 4.6 (1098 reviews)

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4.60

Based on 1,098 reviews, last reviewed 4th Jun 2026

1% decrease in 5 star reviews

in the past 90 days

75% decrease in 1 star reviews

in the past 90 days

73%

15%

Latest highest rating:

5

Faithfully Yours, I have been a Nationwide customer for twelve years now. I was ambling along , doing quite well or so I thought but then I had a lifechanging event and... Read more Reviewed on: 4th June 2026

Latest lowest rating:

1

Executor account hell with NBS Used Flex account as executor account to distribute estate according to Will. However Nationwide force you to drip feed small payments over days, addi... Read more Reviewed on: 26th May 2026

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About this product

Nationwide’s FlexAccount is a current account with no monthly fee.

If you’re eligible for an overdraft, the first £50 is interest free. Nationwide will open a savings account for you with your new current account. Taking a current account with Nationwide makes you eligible for access to exclusive savings accounts.

Nationwide FlexAccount reviews help you find out what it’s really like to be a customer. If you’ve used Nationwide before, you can also leave a review and share your experience.

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Nationwide FlexAccount reviews (1098)

Great services, horrendous interface

the bank provides all of the facilities one would need for day-to-day banking, but that is all ruined by the truly horrendous interface and design. Reviewed on: 18th April 2021

Great for families

Used them for over 50 years and now online they are great for moving funds between family members who all have Nationwide accounts. Reviewed on: 16th April 2021

Easy to use

Best experience with security and authentication, very hard to be frauded Reviewed on: 15th April 2021

Slow moving, clunky UX, very frustrating security

I've used them for many years, and can't really say there's much of a difference between them and any other bank other than their security protocols for accessing your bank are much more inconvenient that others I've used (they still use a card reader for example). It's typical slow, frustrating, unhelpful banking that you use only when you must. Reviewed on: 13th April 2021

Always there

I have been with Nationwide since I was 12, I am now 40. They have always been there and happy to help. Any problems I had, their friendly staff were always on hand and helped me look after my money. Reviewed on: 7th April 2021

Clear internet banking formats and easy to use.

My first bank account and it continues to be a clear, well structured way for me to keep track of my finances, move money and set up my budgets. Would highly recommend, Reviewed on: 6th April 2021

friendly professional honest

friendly professional honest not much else to say Reviewed on: 30th March 2021

Always got my back

Nationwide I have been with for years, you can reply on them, they are stable, they reward loyalty Reviewed on: 28th March 2021

Dependable

Been banking with nationwide for over 35 years and never an issue Reviewed on: 28th March 2021

Banking right up my street

Super bank with great products, amazing staff and easy to access products. Reviewed on: 24th March 2021

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