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Nationwide: FlexAccount reviews

Name: FlexAccount
Rating: 4.62 (1114 reviews)

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4.62

Based on 1,114 reviews, last reviewed 3rd Sep 2026

78% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

74%

15%

Latest highest rating:

5

Longtime happy customer I have been with Nationwide for many years and always find them very helpful, and I like the fact that they have such a strong High Street presence - ... Read more Reviewed on: 3rd September 2026

Latest lowest rating:

1

Executor account hell with NBS Used Flex account as executor account to distribute estate according to Will. However Nationwide force you to drip feed small payments over days, addi... Read more Reviewed on: 26th May 2026

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About this product

Nationwide’s FlexAccount is a current account with no monthly fee.

If you’re eligible for an overdraft, the first £50 is interest free. Nationwide will open a savings account for you with your new current account. Taking a current account with Nationwide makes you eligible for access to exclusive savings accounts.

Nationwide FlexAccount reviews help you find out what it’s really like to be a customer. If you’ve used Nationwide before, you can also leave a review and share your experience.

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Nationwide FlexAccount reviews (1114)

The incentive is good but beware

I signed up due to the incentive and after persuading my gran to go online and refer me (not very convinced) I ended up not getting the referral even though it wasn't made clear. Complained. They gave me £25 even though I declined it and said I wanted it looked into further they never bothered. Apart from that... No issues Reviewed on: 14th January 2020

Excellent service

Great service, easy to use . Online banking is simple and safe. Reviewed on: 12th January 2020

Great bank

Great customer service - simple and easy online banking and fantastic rates. Reviewed on: 11th January 2020

excellence simply provided

I’ve been a loyal customer of Nationwide since I was a nipper, I’ve never had a bad experience. Their customer service is second to none, my local branch are proactive in providing details that benefit me financially and you just can’t fault their passion, speed & can do attitude. Sunny Singh Reviewed on: 10th January 2020

Good service and easy to get help

Last bank / building society in my area and is a real benefit when i have an issue i can talk to someone in person. Reviewed on: 31st December 2019

Wouldn't change to anyone else

Great building society always a quick reaction if I lose my card, offer great options if I want to open a new account and there to listen if I just need some advice about my finances Reviewed on: 31st December 2019

No problems

A great account, always found the staff helpful. Reviewed on: 29th December 2019

Great Experience for more than 10 years

Always a great experience and very helpful. The only reason i haven't given full marks is because overdraft fees have gone up by a fair bit. Reviewed on: 28th December 2019

Easy to understand

Managing your bank account on line could'nt be easier, transfer money, pay bills and keep a check on every penny that comes in or goes out, Reviewed on: 28th December 2019

Great extras

Host of free insurance policies and breakdown recovery. Easy to use app as well. Reviewed on: 25th December 2019

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