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Nationwide: FlexAccount reviews

Name: FlexAccount
Rating: 4.62 (1114 reviews)

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4.62

Based on 1,114 reviews, last reviewed 3rd Sep 2026

78% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

74%

15%

Latest highest rating:

5

Longtime happy customer I have been with Nationwide for many years and always find them very helpful, and I like the fact that they have such a strong High Street presence - ... Read more Reviewed on: 3rd September 2026

Latest lowest rating:

1

Executor account hell with NBS Used Flex account as executor account to distribute estate according to Will. However Nationwide force you to drip feed small payments over days, addi... Read more Reviewed on: 26th May 2026

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About this product

Nationwide’s FlexAccount is a current account with no monthly fee.

If you’re eligible for an overdraft, the first £50 is interest free. Nationwide will open a savings account for you with your new current account. Taking a current account with Nationwide makes you eligible for access to exclusive savings accounts.

Nationwide FlexAccount reviews help you find out what it’s really like to be a customer. If you’ve used Nationwide before, you can also leave a review and share your experience.

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Nationwide FlexAccount reviews (1114)

Can't fault them

I've had my flexaccount with Nationwide for around twenty years and have never had any problems. I always recieve a text message to let me know if I am going to go overdrawn so that I can move money around. Reviewed on: 31st January 2020

Have used their services,Inc.a mortgage when in UK. For approx.21years.

Little to say except that I would not contemplate change.Their exchange rate £/€ is always the best,especially when using my credit card Reviewed on: 31st January 2020

Great service

Always happy with this bank and impressed by their fraud protection Reviewed on: 29th January 2020

Helpful, knowledgeable and personable

Me and my partner went in to Nationwide to enquire about accounts that Nationwide have. The lady explained in detail every account, product and service they have. We spoke about our finances and she gave us the best options to suit us, how to go about applying for them and when to get different products they offer. She had explained all of this in detail to maximise our gain from Nationwide. We now hold 3 accounts with Nationwide, 2 savers, 2 ISA and have since been happy with the services they provide. With banks becoming non existant, she had advised us the best ways of internet banking, post office services and other Nationwide banks near to us. Overall, very happy with all they have done for us and will continue to use them. Reviewed on: 28th January 2020

Great for some things, less for others

The account is fantastic for my pay - I work freelance for a company in China and nationwide works perfectly with the bank the company uses, so while my colleagues all get charged about £10 by their bank every month when they get paid I get charged £0! Fantastic!! On the other hand I’ve had my account since I was a kid - obviously it was called a junior account or whatever before but the point is my parents opened it when I was very small/a baby. At 20 years old I’d never had a credit card and thought it’d be convenient for travelling. Despite meeting the minimum criteria I was denied one. I was told that the staff don’t get access to the reason and that a letter explaining it would be posted to me - no such letter ever arrived!!! As a loyal customer I had hoped for slightly better treatment so I didn’t just feel ignored cos I’m not rich - I have a job and met the minimum income requirements. Reviewed on: 28th January 2020

The best bank

Nationwide is friendly, welcoming and easy to use Reviewed on: 26th January 2020

Brilliant easy to use

Switching from NatWest to nationwide. Nationwide dealt with everything and the process couldn't be easier plus getting updates on how the switching account is going Reviewed on: 25th January 2020

flexicount best curent account for me

nationwide have been very good to have an account with they understand my situation and have always been available to give good advice Reviewed on: 21st January 2020

Every thing you need

Great account , only £13 a month any you get a shed load of insurance. Plus interest on your account. The staff are always friendly too. Reviewed on: 19th January 2020

Easy and efficient

Good online experience and knowledgeable helpful staff in branch Reviewed on: 16th January 2020

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