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Nationwide: FlexAccount reviews

Name: FlexAccount
Rating: 4.49 (1066 reviews)

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4.49

Based on 1,066 reviews, last reviewed 31st Mar 2026

11700% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

72%

15%

Latest highest rating:

5

Most caring bank about customers. Most caring bank about customers. Reviewed on: 31st March 2026

Latest lowest rating:

1

The worst banking ever don’t do it The Nationwide is the worst banking ever. Don’t get fooled they’re nice because they give out free money! They have a problem with their banking app. ... Read more Reviewed on: 27th February 2026

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About this product

Nationwide’s FlexAccount is a current account with no monthly fee.

If you’re eligible for an overdraft, the first £50 is interest free. Nationwide will open a savings account for you with your new current account. Taking a current account with Nationwide makes you eligible for access to exclusive savings accounts.

Nationwide FlexAccount reviews help you find out what it’s really like to be a customer. If you’ve used Nationwide before, you can also leave a review and share your experience.

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Nationwide FlexAccount reviews (1066)

Great Bank

I've never had a problem with Nationwide, they have a great app which is easy to use and the staff have always been friendly and helpful when I have needed anything. Reviewed on: 8th January 2019

Very efficient service

We found out its has a great efficient customer service. They take care your problem and situation carefully and confidentially. Reviewed on: 7th January 2019

Reliable

I have been with nationwide forever, starting with a saving account when I was born. Reviewed on: 7th January 2019

Good service

Great product. Good customer service. Reviewed on: 6th January 2019

Great customer service

Fast and reliable customer service Reviewed on: 4th January 2019

good service

they provie good service and rates Reviewed on: 3rd January 2019

Don't take out an Overdraft with Nationwide

As a customer of 30 years nationwide happily encouraged me to keep my overdraft at £3000 for many years, then chopped it to £500, to be done in £450 per month decreases. When, inevitably, I strayed slightly out of the £450 they cut me off mid month with a complete zero tolerance attitude. Nasty Reviewed on: 2nd January 2019

Efficient and troublefree

Good online banking system. EASY TO MANAGE PAYMENTS AND TRANSFERS. Good information. Lots of branches and cash machines Reviewed on: 2nd January 2019

Best banking I've had

Simple, good service, UK call centres and great value for money on their flex plus package bank account. Reviewed on: 27th December 2018

Nationwide Flex Account

Does everything you'd expect with no drama and excellent customer services Reviewed on: 26th December 2018

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