Write a review

Go to business site

Nationwide: FlexAccount reviews

Name: FlexAccount
Rating: 4.6 (1098 reviews)

View other Nationwide products

4.60

Based on 1,098 reviews, last reviewed 4th Jun 2026

1% decrease in 5 star reviews

in the past 90 days

75% decrease in 1 star reviews

in the past 90 days

73%

15%

Latest highest rating:

5

Faithfully Yours, I have been a Nationwide customer for twelve years now. I was ambling along , doing quite well or so I thought but then I had a lifechanging event and... Read more Reviewed on: 4th June 2026

Latest lowest rating:

1

Executor account hell with NBS Used Flex account as executor account to distribute estate according to Will. However Nationwide force you to drip feed small payments over days, addi... Read more Reviewed on: 26th May 2026

Read all reviews Write a review

About this product

Nationwide’s FlexAccount is a current account with no monthly fee.

If you’re eligible for an overdraft, the first £50 is interest free. Nationwide will open a savings account for you with your new current account. Taking a current account with Nationwide makes you eligible for access to exclusive savings accounts.

Nationwide FlexAccount reviews help you find out what it’s really like to be a customer. If you’ve used Nationwide before, you can also leave a review and share your experience.

Review Nationwide: FlexAccount now

Help others make smarter decisions by sharing your own experience.

Write a review

Nationwide FlexAccount reviews (1098)

No problems

I've been a customer for years and never had any issues. Reviewed on: 15th September 2019

Disgraceful and utterly useless.

Having banked with the Nationwide for 20 odd years, I'd rather give my money to a stranger to look after. Whatever problem you have, usually thier fault, they simply will not help. Either thier internal training mandates they refuse to help, or sociopaths work there for the sheer joy of draining all hope out of thier customers. Avoid these grubby, deceitful crooks at all cost. Reviewed on: 3rd September 2019

Great people in branch

Whenever I go in they remember me by name and treat me as a friend not just a person Reviewed on: 20th August 2019

Worst building society/bank ever known

Avoid them,always problems,always excuses ,hold on to your money ,spend more time or in branch having to sort out there mess,wouldn't recommend Reviewed on: 13th August 2019

Great account

Flex account is easy to access on line and transferring money to another Nationwide account or paying into business accounts of tradespeople you use is quick and simple. Also gives me access to Flex Regular Saver at a good interest rate (you can save max £250 per month - used to be £500 but sadly they reduced it). Free travel insurance for hold in UK or Europe too - what's not to like? Reviewed on: 9th June 2019

Flex Account

This is just a current account with interest that does exactly what it says on the tin. I love the fact that you get free travel insurance if you pay in at least £750 each month. Staff are super friendly and very helpful, no matter which branch you go to. Online banking is very easy to set up and use. Reviewed on: 16th April 2019

A great current account

I have had my flex account since being a student and I have had no problems at all. Nationwide have always been great in branch and there is no up-selling as there is in some banks. Staff always friendly and efficient. I also benefit from their free travel insurance! Reviewed on: 10th February 2019

no problems

Never had any issues with nationwide or the flexaccount Reviewed on: 10th February 2019

Good current account

I have had a flex account with the Nationwide for many years now and wouldn't want to change to any other provider. They were great when I had my account hacked and money taken, refunding within 24 hours, and I get free travel insurance for holidays within Europe to boot. Great current account to have Reviewed on: 10th February 2019

No nonsense banking with 5 star Customer service

I have banked with Nationwide for over 10 years now and I have never had an issue with my account . Their security checks are brilliant and they always flag up any suspicious activity quickly Reviewed on: 10th February 2019

Do you have a different Nationwide product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Are you a business? Get insights, reply to reviews, invite customers and understand their needs

Alternative products

Everyday Current Account
from Santander 4.02 from 205 reviews
Test test testTest test test
from Test test test 0.00 from 1 reviews
M Plus account
from Virgin Money 4.33 from 33 reviews

Want to see more from Nationwide?

FlexDirect
from Nationwide 4.73 from 371 reviews
Cash ISA
from Nationwide 4.61 from 74 reviews
Flexclusive
from Nationwide 4.58 from 36 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub