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Nationwide: FlexAccount reviews

Name: FlexAccount
Rating: 4.62 (1114 reviews)

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4.62

Based on 1,114 reviews, last reviewed 3rd Sep 2026

78% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

74%

15%

Latest highest rating:

5

Longtime happy customer I have been with Nationwide for many years and always find them very helpful, and I like the fact that they have such a strong High Street presence - ... Read more Reviewed on: 3rd September 2026

Latest lowest rating:

1

Executor account hell with NBS Used Flex account as executor account to distribute estate according to Will. However Nationwide force you to drip feed small payments over days, addi... Read more Reviewed on: 26th May 2026

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About this product

Nationwide’s FlexAccount is a current account with no monthly fee.

If you’re eligible for an overdraft, the first £50 is interest free. Nationwide will open a savings account for you with your new current account. Taking a current account with Nationwide makes you eligible for access to exclusive savings accounts.

Nationwide FlexAccount reviews help you find out what it’s really like to be a customer. If you’ve used Nationwide before, you can also leave a review and share your experience.

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Nationwide FlexAccount reviews (1114)

Flex, a great account!

I have been with Nationwide since I was a student, I chose it because of its no fee usage abroad. Now, that admittedly perk has changed but it does have other good points like a free European Travel Insurance policy. The use of its overdraft is a on percentage payment basis not a monthly usage fee like some banks do. I find that in branch the staff are always helpful and yet not too pushy ( a reason I left another bank). In summary a great account! Reviewed on: 12th February 2017

Brilliant building society

Nothing is too much trouble for the staff.They always offer extra services which may apply to me but without being pushy Reviewed on: 12th February 2017

no issues, no problems

never have any problems with my account Reviewed on: 12th February 2017

Never had a problem with nationwide

As the title suggests I've been with nationwide since I was a teenager. Always helpful when I need help and staff are lovely Reviewed on: 12th February 2017

better than Barclays

I have always received good service from nationwide and am glad I made the switch from Barclays were the service was poor. Reviewed on: 12th February 2017

Efficient and helpful

Nationwide have always been helpful in sorting out problems and the Flexaccount has always been a reliable and efficient account . Great online account with the back up of a friendly and helpful telephone service and reliable and always friendly branches Reviewed on: 11th February 2017

Fab product

I really like Nationwide. Their flex account has worked for me for a few years. The customer service is excellent. Reviewed on: 11th February 2017

Great overall current account

Great free bank account. Big perk for me is free European Travel Insurance each year. Reviewed on: 11th February 2017

Easy to use, local branch, helpful staff, works well

Nationwide is friendly, helpful and up to date. This is the best sort of bank in my opinion. Reviewed on: 9th February 2017

One stop banking

Banking with the Nationwide is fulfilling. I can complete every service I require on a face to face basis, I feel content that I'm being advised and cared for.. A great asset these days. Reviewed on: 7th February 2017

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