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Nationwide: FlexAccount reviews

4.62
Based on 1,114 reviews, last reviewed 3rd Sep 2026
78% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
74%
See only 4 star reviews
15%
See only 3 star reviews
4%
See only 2 star reviews
1%
See only 1 star reviews
7%

Latest highest rating:

5

Longtime happy customer I have been with Nationwide for many years and always find them very helpful, and I like the fact that they have such a strong High Street presence - ... Read more Reviewed on: 3rd September 2026
Sarah J's avatar
Sarah J

Latest lowest rating:

1

Executor account hell with NBS Used Flex account as executor account to distribute estate according to Will. However Nationwide force you to drip feed small payments over days, addi... Read more Reviewed on: 26th May 2026
Colleen's avatar
Colleen

About this product

Nationwide’s FlexAccount is a current account with no monthly fee.

If you’re eligible for an overdraft, the first £50 is interest free. Nationwide will open a savings account for you with your new current account. Taking a current account with Nationwide makes you eligible for access to exclusive savings accounts.

Nationwide FlexAccount reviews help you find out what it’s really like to be a customer. If you’ve used Nationwide before, you can also leave a review and share your experience.

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Nationwide FlexAccount reviews (1114)

Excellent account with low charges

5
I have been with the Nationwide for many years. I look around for better accounts from time to time but have great confidence in the customer service I experience and the day to day charges are so low. I would and have recommended to family and I receive £100 for doing so. Reviewed on: 22nd January 2017

Great service

5
I recently switched my current account to Nationwide and they were great. They sorted everything out for me and helped me set up the best savings account for me. Reviewed on: 18th January 2017

Excellent Bank

5
I have used Nationwide for many years because their customer service is excellent. nothing is too much trouble and they explain things to me when needed. They offer various products at good rates. Reviewed on: 16th January 2017

Nothing special

3
Not had any problems with them, but not had exceptional service either.....average! Reviewed on: 14th January 2017

main account

5
I've always used nationwide and am currently using their flex account as my main account. Reviewed on: 13th January 2017

Brilliant Banking experience

5
Great banking experience, friendly staff & no unauthorised overdraft charges. Reviewed on: 12th January 2017

The perks of a FlexAccount

5
As a FlexAccount holder I have access to a Flexclusive scheme where I can save up to £500 per month at an interest rate of 5.00% with no restrictions on withdrawal or notice period. The account lasts for a year and then I can just open another one. Not only that as a FlexAccount holder I get complementary travel insurance for travel within Europe. I have used it 4 times in the last 8 months All in all, great value and an account I am very happy with. Well done Nationwide Reviewed on: 1st January 2017

bRILLAINT, USED SINCE 4!

5
I've been with the Nationwide since I was 4 and would always recommend them. THey are polite and friendly and go above and beyond! Reviewed on: 31st December 2016

Good basic account with NO CHARGES

4
It works well and when we have had potential problems with fraudsters the bank have been very quick to act and keep us informed. I still don't get it that they need to pay their top executives so much money though. Reviewed on: 29th December 2016

Reliable, friendly and good value

4
Whenever I phone with questions or queries i am always dealt with promptly and professionally Reviewed on: 28th December 2016

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