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Nationwide: FlexAccount reviews

Name: FlexAccount
Rating: 4.49 (1066 reviews)

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4.49

Based on 1,066 reviews, last reviewed 31st Mar 2026

11700% increase in 5 star reviews

in the past 90 days

50% increase in 1 star reviews

in the past 90 days

72%

15%

Latest highest rating:

5

Most caring bank about customers. Most caring bank about customers. Reviewed on: 31st March 2026

Latest lowest rating:

1

The worst banking ever don’t do it The Nationwide is the worst banking ever. Don’t get fooled they’re nice because they give out free money! They have a problem with their banking app. ... Read more Reviewed on: 27th February 2026

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About this product

Nationwide’s FlexAccount is a current account with no monthly fee.

If you’re eligible for an overdraft, the first £50 is interest free. Nationwide will open a savings account for you with your new current account. Taking a current account with Nationwide makes you eligible for access to exclusive savings accounts.

Nationwide FlexAccount reviews help you find out what it’s really like to be a customer. If you’ve used Nationwide before, you can also leave a review and share your experience.

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Nationwide FlexAccount reviews (1066)

quick efficient reliable and easy to manage

I've had experience of most of the major UK banks and have to say that, in the two years I've banked with Nationwide, I've experienced no problems at all. Everything runs like clockwork. The web site is really straightforward to use and the branch staff are very helpful. Reviewed on: 18th February 2016

fantastic

always helpful to suit your need Reviewed on: 18th February 2016

Great customer service

When going in to the branch, online or on the phone they are extremely helpful. Reviewed on: 17th February 2016

Easy to use, easy to change.

A fantastic current account I've had for years. No surprise fees. Very simple online access - I was able to change my overdraft instantly. Whenever I've had to contact Nationwide about the account I get through instantly and receive wonderful service. Reviewed on: 17th February 2016

Brilliant customer service really helpful

I travel abroad fairly regularly - once logged onto my account there's a message facility. All I have to do is send them a message to let them know what country I will be in and they make sure I can access my money. Brilliantly simple, you can also make enquiries and changes by this . Reviewed on: 17th February 2016

Banking for 15 years plus

I don't think I have ever had a single issue with Nationwide. Maybe on two occasions over the last few years internet banking has been down! That's it! Reviewed on: 17th February 2016

Simple & straightforward current account.

I do not want my current account complicated by offers (which soon get removed), interest (which gets reduced) or anything else. Nationwide Flexaccount is basic & simple. Reviewed on: 17th February 2016

Excellent service

I can't rate Nationwide highly enough - I've moved all my banking products over to them. Staff in branch are lovely and helpful. Online services quick, easy and efficient. In 6 years I've never had one problem with them Reviewed on: 16th February 2016

Owned by shareholders and this is evident in the way they operate

Borrowed additional money on my existing mortgage and I have to say I was impressed by Nationwide. They broker everything down into easy to understand pieces and gave me a fantastic deal - it is truly a great company to bank with Reviewed on: 16th February 2016

No hassle banking

It's refreshing in today's world to find a bank/building society that doesn't try and push products at you. Been with them for over 25 years and feel they are so good to their customers Reviewed on: 14th February 2016

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