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Nationwide: FlexDirect reviews

Name: FlexDirect
Rating: 4.4 (296 reviews)

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4.46

Based on 296 reviews, last reviewed 17th Jun 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

67%

21%

Latest highest rating:

5

Very good current account switch deal with a god bon... Very good current account switch deal with a god bonus payment. The FlexDirect account offers great incentives like cashback and interest. The Nationw... Read more Reviewed on: 17th June 2025

Latest lowest rating:

1

Nationwide have no concern for members banking exper... Nationwide have no concern for members banking experience. The IT systems used are woeful both from a user POV and back end. I am worried that the who... Read more Reviewed on: 26th June 2024

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About this product

Nationwide FlexDirect reviews (296)

Review of the Nationwide, FlexDirect:

Trusted bank with an ethical mindset

Nationwide is a trusted bank. I switched away from Nationwide a few years ago to take advantage of a switching bonus but I regretted doing it as Nationwide had better customer service. I also preferred Nationwide's status as a building society and passing on profits to members rather than stakeholders. Reviewed on: 17th January 2025

Easy to sign up, simple to use, reliable service.

Easy to sign up, simple to use, reliable service, and one of the few financial organisations that still have branches. The perks for opening a new account are very good (onboarding bonus and cashback on spending). The only additional thing that I would like to see from Nationwide is instant transaction notifications in the mobile app, like is available from most other banks offering consumer credit and debit cards. Reviewed on: 3rd April 2025

A seamless switch and great customer service.

A seamless switch and great customer service. Very competitive rates and an app that is very user friendly. Reviewed on: 2nd April 2025

Excellent, personal and online banking service

I have been using Nationwide for years now, and find the FlexDirect account easy to use, the online banking is very accessible with an easy-to-use interface that has excellent security. There are still branches near to where I live, so I am able to speak directly to someone in person, should I need to. Reviewed on: 2nd April 2025

Best bank ever.

Best bank ever. Great customer service. Always someone to talk to. Local branch and cash rewards, what more could you ask for Reviewed on: 29th March 2025

A fairer way to bank!

Nationwide are a great business to bank with. Their status as a building society and the way they share their profits with their customers feels great to be a part of and will certainly keep me as a customer. Additionally, great credit card and savings offerings also support their great appeal. Reviewed on: 24th March 2025

Great product

Great variety of perks to the account Reviewed on: 20th March 2025

Excellent bank.

Excellent bank. They even gave us a £50 bonus this year. Reviewed on: 19th March 2025

Good to have cash back and good interest rate for 12...

Good to have cash back and good interest rate for 12 months. Was easy to switch from flex plus to direct account with it being free to use. New card came quickly and could use it straight away with all direct debits changing over automatically. Reviewed on: 18th March 2025

Nationwide are the best bank

The best bank ever, very easy to contact and always quick to resolve issues. Also give their customers payments through fairer share which is amazing! Reviewed on: 18th March 2025

Banking but fairer

They are giving profits to customers. Can’t beat that. Reviewed on: 18th March 2025

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