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Nationwide: FlexDirect reviews

Name: FlexDirect
Rating: 4.35 (265 reviews)

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4.37

Based on 265 reviews, last reviewed 7th Mar 2025

650% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

65%

21%

Latest highest rating:

5

Easy transfer. Easy transfer and use of account plus good rates of interest. Reviewed on: 7th March 2025

Latest lowest rating:

1

Nationwide have no concern for members banking exper... Nationwide have no concern for members banking experience. The IT systems used are woeful both from a user POV and back end. I am worried that the who... Read more Reviewed on: 26th June 2024

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About this product

The Nationwide FlexDirect current account pays interest on your money and you can earn cashback on debit card purchases for the first 12 months.

If you’re eligible for an overdraft, the first £50 is interest free. The FlexDirect account has to be managed online or over the phone, not at the branch.

Nationwide FlexDirect current account reviews help you find out what it’s really like to be a customer. If you’ve used Nationwide before, you can also leave ...

Nationwide FlexDirect reviews (265)

Review of the Nationwide, FlexDirect:

Trusted bank with an ethical mindset

Nationwide is a trusted bank. I switched away from Nationwide a few years ago to take advantage of a switching bonus but I regretted doing it as Nationwide had better customer service. I also preferred Nationwide's status as a building society and passing on profits to members rather than stakeholders. Reviewed on: 17th January 2025

Nationwide have no concern for members banking exper...

Nationwide have no concern for members banking experience. The IT systems used are woeful both from a user POV and back end. I am worried that the whole system is so old the security must be really shocking. Reviewed on: 26th June 2024

If I could give zero stars I would......

30 years a member, 6 different types of a account and over £12,000 currently with this 'mutual', but I'm not 'invested' enough as a member? This is the same board who preach about being a mutual, where 'we are all valued', yet there is no say about the £600 MILLION being paid to Mr Branson esq? This in exchange for a bank he controversially got for nothing and is probably worth next to nothing now. While the sanctimonious fat cat board have their snouts in the trough, denying me... Reviewed on: 26th June 2024

Moved for the incentive stayed for the service!

The switching fee enticed me to move to Nationwide but since I've been a customer they seem to have improved the app so much that it has made me stay, plus the £100 fair share payment is an added bonus and means switching to anyone else doesn't actually make sense! Reviewed on: 4th June 2024

Great company.

Great company. Very helpful and app great. Fab products Reviewed on: 1st June 2024

Ethical, honest, family banking.

I've been with Nationwide since I was just 14 and have never had a bad experience with them in nearly 25 years. I've several accounts with them and a mortgage and home insurance. I trust them unlike many other banks and most importantly they aren't as bad as HSBC, Barclays etc. in investing in new fossil fuels etc. They have a degree of ethics. Reviewed on: 28th May 2024

Easy current account

A good current account , card is easy to use by putting it in the card holder. As yet I have not had any problems Reviewed on: 25th May 2024

I have been a customer of Nationwide all my life, li...

I have been a customer of Nationwide all my life, literally. Introduced by my parrents at birth I have always found them to be personable and approachable. The Flex direct account is easy to manage and ties in really well with other Nationwide products. I have found the account so useful I have recommended it to others. It's simple yet effective. Reviewed on: 25th May 2024

Great account and provider!

Great account and provider! Nationwide have been brilliant since I switched - it feels nice to be generating interest on my current account, and to hold my money in a more ethical bank! Despite this account being online only, I have had to go in-branch for a few ID verification bits and pieces and branch staff have always been brilliant and so happy to help. Recommend! Reviewed on: 25th May 2024

Easy to use platforms, good and quick customer servi...

Easy to use platforms, good and quick customer service and importantly, they do not invest in fossil fuels Reviewed on: 24th May 2024

good online service which makes managing your money...

good online service which makes managing your money easy with ability to move money see direct debits etc Reviewed on: 24th May 2024

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