Write a review

Nationwide: FlexDirect reviews

Name: FlexDirect
Rating: 4.4 (296 reviews)

View other Nationwide products

4.46

Based on 296 reviews, last reviewed 17th Jun 2025

11% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

67%

21%

Latest highest rating:

5

Very good current account switch deal with a god bon... Very good current account switch deal with a god bonus payment. The FlexDirect account offers great incentives like cashback and interest. The Nationw... Read more Reviewed on: 17th June 2025

Latest lowest rating:

1

Nationwide have no concern for members banking exper... Nationwide have no concern for members banking experience. The IT systems used are woeful both from a user POV and back end. I am worried that the who... Read more Reviewed on: 26th June 2024

Read all reviews See your review

About this product

Nationwide FlexDirect reviews (296)

Review of the Nationwide, FlexDirect:

Good if you don't need a branch

I opened a FlexDirect account as it got interest without charges. Manage it through the app or online as intended. Never been into a branch or called to discuss it. Interest rates wiped out with the pandemic and sadly still there even though things are more 'back to normal' Reviewed on: 2nd February 2023

Excellent bank

I use Nationwide as my main current account bank and find their range of savings accounts very competitive. I also like the fact that it is owned by its customers and also their committment to not closing branches, particularly in non-city areas Reviewed on: 7th March 2025

Easy transfer.

Easy transfer and use of account plus good rates of interest. Reviewed on: 7th March 2025

Excellent Rewards Scheme

Every so often, nationwide rewards its flex direct customers for having an account with them which meet certain criteria. Reviewed on: 7th March 2025

We love Nationwide

This bank have been fantastic with us, we have even opened savings accounts for our children as the rates are incredible. The staff in branches are always lovely too. Their banking app is safe, easy to use and the access to multiple accounts is simple and quick. Reviewed on: 6th March 2025

Good interest rates for things like regular savers,...

Good interest rates for things like regular savers, and the fair share payment is a nice treat that makes it feel different than your average bank. Reviewed on: 26th February 2025

not too bad

The current account is ok - interest rate is now bad . I cannot be bothered to change banks Reviewed on: 26th February 2025

Good but room for improvement.

Good customer service both online and in lots of branches. Savings rates could do better. Also problems with an ISA transfer recently but finally sorted out. Reviewed on: 26th February 2025

All depaermenta good.

All depaermenta good. Easy to use website. Easy to contact if a problem or plenty of high street shops. Any problems sorted quickly Reviewed on: 26th February 2025

Easy to manage account online

Easy to manage account online although currently unable to pay in cheques using the app. Handy to have local branch as most banks have now closed their branches Reviewed on: 26th February 2025

If Carlsberg did banking...

So simple to move accounts. They kept me fully informed at all times. It integrates fully with my financial management system (Moneyhub). They have branches with real people who know what they are doing, and don't ask you to wait 5 weeks for an appointment. The statements are easy to find and use. I couldn't find a single fault, and they rewarded me for the move. Reviewed on: 26th February 2025

Do you have a different Nationwide product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Are you a business? Get insights, reply to reviews, invite customers and understand their needs

Alternative products

Current Account
from Algbra 3.29 from 2 reviews
Classic Account
from Lloyds Bank 4.01 from 757 reviews
Student Current Account
from TSB 4.19 from 6 reviews

Want to see more from Nationwide?

Student Current Account
from Nationwide 5.00 from 5 reviews
Select Credit Card
from Nationwide 4.87 from 9 reviews
Regular Savings
from Nationwide 4.74 from 79 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub