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Nationwide: FlexDirect reviews

Name: FlexDirect
Rating: 4.38 (279 reviews)

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4.42

Based on 279 reviews, last reviewed 17th Apr 2025

1250% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

67%

20%

Latest highest rating:

5

Great switch Offer and also offers high savings rate... Great switch Offer and also offers high savings rate and 5% interest on current account savings up to £1500 Reviewed on: 17th April 2025

Latest lowest rating:

1

Nationwide have no concern for members banking exper... Nationwide have no concern for members banking experience. The IT systems used are woeful both from a user POV and back end. I am worried that the who... Read more Reviewed on: 26th June 2024

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About this product

The Nationwide FlexDirect current account pays interest on your money and you can earn cashback on debit card purchases for the first 12 months.

If you’re eligible for an overdraft, the first £50 is interest free. The FlexDirect account has to be managed online or over the phone, not at the branch.

Nationwide FlexDirect current account reviews help you find out what it’s really like to be a customer. If you’ve used Nationwide before, you can also leave a review and share your experience..

Nationwide FlexDirect reviews (279)

Review of the Nationwide, FlexDirect:

Longstanding customer

Friendly, helpful and efficient. Also have a local branch which is committed to stay open. Reviewed on: 15th January 2024

Easy current account

A good current account , card is easy to use by putting it in the card holder. As yet I have not had any problems Reviewed on: 25th May 2024

I have been a customer of Nationwide all my life, li...

I have been a customer of Nationwide all my life, literally. Introduced by my parrents at birth I have always found them to be personable and approachable. The Flex direct account is easy to manage and ties in really well with other Nationwide products. I have found the account so useful I have recommended it to others. It's simple yet effective. Reviewed on: 25th May 2024

Great account and provider!

Great account and provider! Nationwide have been brilliant since I switched - it feels nice to be generating interest on my current account, and to hold my money in a more ethical bank! Despite this account being online only, I have had to go in-branch for a few ID verification bits and pieces and branch staff have always been brilliant and so happy to help. Recommend! Reviewed on: 25th May 2024

Easy to use platforms, good and quick customer servi...

Easy to use platforms, good and quick customer service and importantly, they do not invest in fossil fuels Reviewed on: 24th May 2024

good online service which makes managing your money...

good online service which makes managing your money easy with ability to move money see direct debits etc Reviewed on: 24th May 2024

Banking with Nationwide

I have found it easy to bank with Nationwide and they have a friendly customer service team. Reviewed on: 24th May 2024

Nationwide are a great and ethical organisation, and...

Nationwide are a great and ethical organisation, and lots of their customers got given £100 - what’s not to like! Reviewed on: 24th May 2024

Fairer Share Payment

I am pleasantly surprised at the £100 Fairer Share Payment. Reviewed on: 23rd May 2024

Always great customer service

Always great customer service and still has a high street bank Reviewed on: 12th April 2024

I like that they share their wealth with us.

I like that they share their wealth with us. I was given £100 last year for just having an account with some savings as the bank did well. I have banked with the big 4 before an never received anything like this. Their telephone helpers are always polite and try to reach a conclusion for you. Reviewed on: 12th April 2024

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