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Nationwide: FlexPlus reviews

Name: FlexPlus
Rating: 3.92 (297 reviews)

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3.89

Based on 297 reviews, last reviewed 24th Dec 2024

83% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

64%

10%

23%

Latest highest rating:

5

Banking made easy Found everything to be straightforward and beneficial. The app is excellent and feels very secure. Linked regular saver was good all in all couldn’t f... Read more Reviewed on: 5th December 2024

Latest lowest rating:

1

Disappointing NW Flexplus Mobile Insurance Experience I’ve been a Nationwide FlexPlus account holder for five years, primarily attracted by the additional mobile phone insurance. Until this month, I hadn’... Read more Reviewed on: 24th December 2024

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About this product

Nationwide FlexPlus is a packaged bank account.

For a monthly fee, the FlexPlus current account gives you worldwide family travel and mobile phone insurance, plus UK and European breakdown cover.

Nationwide FlexPlus reviews help you find out what it’s really like to be a customer. If you’ve used Nationwide before, you can also leave a review and share your experience.

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Nationwide FlexPlus reviews (297)

The travel insurance is appalling. AVOID. Zero star rating!

Do not rely on this travel insurance. We booked a holiday. Months after booking my husband was ill, but recovered and was fit to travel. I rang just to inform the insurers of his up to date medical history. They refused cover and refused to renew the annual policy. As the booked holiday was after that renewal date, they refused to cover it. They told us our options were: -Cancel the holiday at our own expense; -Travel without medical cover (to the USA! Er, no!); -Arrange alternative cover at our own expense. We found alternative cover, after hours of stress. It took a complaint to the Financial Ombudsman to reclaim this money (hundreds of pounds). Utterly appalling. Nationwide tout this benefit - in fact it’s worthless. Reviewed on: 20th March 2019

Flex Plus - great account

Had a great experience with Nationwide, so much so all our family have an account with them. The travel insurance, breakdown cover and phone cover that comes with account works well too. Reviewed on: 4th February 2019

Do not use

Had a 200 pound claim for a cancelled flight and they have asked for different info each time, hard to upload details and poor customer service....avoid Wish I could give 0 star Reviewed on: 19th January 2019

benefits with account and great service

They use UK call centre, have benefits with account, great service, great products Reviewed on: 13th January 2019

FlexPlus

Love the flexplus account - the travel insurance is great, so is the phone insurance and the car recovery service is brilliant I have had to use it quite a few times and its pretty dependable. Reviewed on: 13th January 2019

Great Package Account

We have had the Flex plus account for a few years now and it's great it includes, worldwide travel insurance, phone cover and car breakdown cover. We so far have only used the phone insurance but it has been well worth the money and the experience has been quick & easy Reviewed on: 12th January 2019

Nice, simple to use account.

Nice, simple to use account. Very good mobile banking app. Breakdown, mobile & travel insurance for a £13 per month fee. Reviewed on: 10th January 2019

All in one.

World travel insurance. All family mobile phone insurance. Breakdown cover even from home. Withdrawals abroad fees free. Reviewed on: 8th January 2019

Great from the first time I used them back in 1994

Great customer services and great service all round Reviewed on: 7th January 2019

Phone and travel cover

Only £13 a month 3% interest and cover for family for travel and mobile phones Reviewed on: 6th January 2019

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