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Nationwide: FlexPlus reviews

Name: FlexPlus
Rating: 3.93 (337 reviews)

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3.92

Based on 337 reviews, last reviewed 3rd Mar 2026

900% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

65%

10%

21%

Latest highest rating:

4

Like the linked flexi plus in this packaged bank acc... Like the linked flexi plus in this packaged bank account that give us worldwide travel insurance and breakdown cover. Reviewed on: 24th February 2026

Latest lowest rating:

2

AA breakdown cover from Nationwide flex plus I hit a pothole and burst a tyre at midday. Reporting procedure was quick and efficient, however AA came after 2 hours of reporting and I had to wait ... Read more Reviewed on: 3rd March 2026

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About this product

Nationwide FlexPlus is a packaged bank account.

For a monthly fee, the FlexPlus current account gives you worldwide family travel and mobile phone insurance, plus UK and European breakdown cover.

Nationwide FlexPlus reviews help you find out what it’s really like to be a customer. If you’ve used Nationwide before, you can also leave a review and share your experience.

Nationwide FlexPlus reviews (337)

Review of the Nationwide, FlexPlus:

Great account

I love this account and the benefits that come with Flexplus Reviewed on: 6th January 2020

Excellent account!!

The insurances on the flex plus are amazing. Used the breakdown cover- they had someone out within 15 minutes. Also just claimed on the phone insurance for water damage, they approved my claim the next day and gave me the address to send the phone to. It's been repaired within 2 days and will be returned to me today!! Fantastic service and definitely worth the account fee each month! Well done Nationwide!! Reviewed on: 25th November 2016

Excellent current account with great benefits

This current account comes with a really impressive range of insurances travel, mobile phone, appliances and so on. Although you're paying a £10 per month fee the benefits make it worthwhile, and you also receive interest on your account balance. I've always found Nationwide's customer service to be excellent and would recommend their products to anyone who wants to get away from the 'big banks'. Reviewed on: 22nd November 2016

Excellent

Excellent service as always form Nationwide. Reviewed on: 15th November 2016

Banking with benefits

I've been with nationwide a long time and I always received good, speedy service from them. They're helpful with clear information. Reviewed on: 12th September 2016

TRAVEL INSURANCE WORLDWIDE

Made a claim under the Travel Insurance which is handled by UK Insurance as we had to cancel holiday a few days before departure due to health problems. Once we had supplied the requested documentation e.g.. claim form and Dr's letter, the cheque for the full cancellation of the holiday was issued within a week. No if ands or buts, the claim was dealt with very efficiently and in a caring manner. Both of us had existing medical conditions some included some excluded. Worth the monthly fee for the travel insurance alone. Well done Nationwide and UK Insurance. Reviewed on: 2nd September 2016

Breakdown cover

We broke down on our way home on 16/07/16 rang nationwide and they were extremely helpful giving advice and sent a tow truck out to us very quickly. Nationwide rang us 4 times during the hour it took to get us home . Thank tou nationwide flex plus. Reviewed on: 17th July 2016

Excellent Current Account Transfer

Moved my current account from First Direct to an interest paying current account with Nationwide. The whole process was completely pain free and all my Direct Debit, payments etc all switched over very swiftly and kept fully informed during the transition. Reviewed on: 20th June 2016

Flexplus

The extras with this account are great, I've only needed to use the phone insurance for mine and my husbands phone so far and they've been great, really easy process and fast turnaround Reviewed on: 29th April 2016

Great perks for low cost

I opened a flex plus account after a review in branch. I was impressed that with net cost of £5 a month I get my money secure in trustworthy place. I had to use both the mobile phone insurance and car breakdown. The service was very good. Reviewed on: 28th March 2016

Great value package account

I changed to this account in December using the switching service from my 30 year plus natwest account,which I was a little hesitant to do but took the plunge. They kept in regular contact transferred everything across and was completely hassle free. You can also get £100 each when recommending someone to the account which was paid in my second month. So far so good! Reviewed on: 28th March 2016

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