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Nationwide: Credit Card reviews

Name: Credit Card
Rating: 4.16 (193 reviews)

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4.02

Based on 193 reviews, last reviewed 1st Jun 2025

233% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

61%

21%

11%

Latest highest rating:

5

Cannot fault Nationwide great never had any problem... Cannot fault Nationwide great never had any problem with them very good credit card couldn’t, wish for any better Reviewed on: 1st June 2025

Latest lowest rating:

1

Don't believe their hype I have a credit limit of £5000 on a credit card. Never use it all, always only about £1200. So this month paid an amount (that was the full amount) of... Read more Reviewed on: 29th January 2025

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About this product

Nationwide Credit Card reviews can help you to find out about the pros and cons of the Credit Card credit card. What kind of features do Nationwide customers like? Find out more about the Nationwide Credit Card by reading our trusted Smart Money People reviews. You can also write your own Nationwide Credit Card reviews to share your own experience with Smart Money People, the UK's leading financial services review site. Together, we can make financial services work better for everyone.

Nationwide Credit Card reviews (193)

Review of the Nationwide, Credit Card:

Excellent service and non-pushy staff

In every communication with Nationwide they have been excellent. They are polite and don't try and up sell unless you mention something you need. excellent Reviewed on: 30th August 2016

easy to apply, good for travelling abroad as no fees

easy to apply, good for travelling abroad as no fees Reviewed on: 26th February 2025

Good service.

Good service. I wish thet did not charge for foreign currancy transactions Reviewed on: 26th February 2025

The app is not very good, constantly crashes or free...

The app is not very good, constantly crashes or freezes. No benefits to having this credit card, but easy to pay if you have a Nationwide bank account. Reviewed on: 26th February 2025

Zero fees abroad

Good credit card to have as it has zero fees when used abroad. Reviewed on: 26th February 2025

First credit card i’ve ever had

First credit card i’ve ever had, and the product offered to me is great, not had to pay any interest yet. Able to set myself an amount limit Reviewed on: 5th February 2025

Don't believe their hype

I have a credit limit of £5000 on a credit card. Never use it all, always only about £1200. So this month paid an amount (that was the full amount) of £850.00. Evidently the cheque took a while to get there. No, even though there was still £4,2000 credit available, these idiots at Nationwide not only took a late payment of £10 (no objection) but still with £4,200 credit available, they declined a payment of £8.20. Now you need to be totally devoid of common sense to do that. What is wrong with Nationwide? I am a long term customer. Never been overdrawn, never any trouble, yet the treat me with total disrespect. Nationwide do no deserve decent, good customers. A bank to give a miss. A nd whilst these pen-pushers were telling me they hadn't received the cheque in payment, this morning I spoke to my other bank (Halifax) and they say that the cheque had been cleared. So Nationwide were either lying or incompetent. take your selection. A company that is all talk and just not interested in true customer service. Reviewed on: 29th January 2025

Poor support system for credit card customers.

I expected alerts from Nationwide to inform me when payments to my members credit card account. None came, unlike my other credit card accounts. It was my first credit card with Nationwide and did not realise you were expected to 'self-manage' my account, as I was later informed by their representative after Nationwide had lodged an adverse credit report against me because a payment was missed. I had historically cleared my account each month but that did not count with Nationwide. They are the only company who think it's hard work to have a supportive communication system in place for their credit card members. Reviewed on: 18th December 2024

Made a valid claim but was declined.

Made a valid claim but was declined. They never contacted me. I had to chase this up. Credit guarantee system was not backed up. Reviewed on: 13th November 2024

Awful experience and customer service

I have used Nationwide for years having a premium current account (with the £13/month fee), savings accounts and credit card. I have recently had cause to request a chargeback for a transaction on my credit card however Nationwide have refused to do the chargeback even though the money was taken against the contract I had with the company. I raised a complaint with Nationwide and their response was that they weren't going to request the chargeback and they won't compensate for the error made by the other company. I have now closed all of my accounts with Nationwide and will never use any of their products again. Reviewed on: 8th October 2024

No benefits to having it, no rewards, no cashback.

No benefits to having it, no rewards, no cashback. Reviewed on: 25th August 2024

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