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Nationwide: Credit card reviews

Name: Credit card
Rating: 4.18 (202 reviews)

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4.17

Based on 202 reviews, last reviewed 22nd Jan 2026

300% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

61%

21%

11%

Latest highest rating:

5

Excellent all-round service from Nationwide. Excellent all-round service from Nationwide. Reviewed on: 22nd January 2026

Latest lowest rating:

1

Don't believe their hype I have a credit limit of £5000 on a credit card. Never use it all, always only about £1200. So this month paid an amount (that was the full amount) of... Read more Reviewed on: 29th January 2025

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About this product

Nationwide’s purchase and balance transfer credit card offers 0% interest on all purchases and balance transfers for 15 months.

The 0% interest also applies to spending abroad. You can apply if you have a Nationwide current account, savings account or mortgage. You can’t apply if you already have a Nationwide credit card.

Nationwide credit card reviews help you find out what it’s really like to be a customer. If you’ve used Nationwide before, you can also leave a review and share your experience.

Nationwide Credit card reviews (202)

Review of the Nationwide, Credit card:

The member credit card is great.

The member credit card is great. Interest free for 15 months which makes it stand out from the rest. It also allows you to use worldwide which is great for me whilst travelling. Reviewed on: 15th April 2024

Easy to use

Tesco points add up wherever you spend and the triple spend is really worth it. Reviewed on: 16th October 2023

Terrible terrible terrible customer service

The people are nice enough. They are utterly stuck inside a "process driven organisation" where the processes are deeply flawed and hurt their customers. No contact methods (that work) are available to help customers with problems. Awful bank Reviewed on: 7th September 2023

Useful Bank Account,

Very good bank. Always answered any concerns quickly and efficiently. Reviewed on: 5th September 2023

Amazing customer service

over 10 years of banking and the customer service has being so amazing over the years. Reviewed on: 2nd September 2023

Everything OK

Every thing went well from start to finish no problems encountered at all. Reviewed on: 29th August 2023

Good bank

I’ve been with nationwide for a long time and used the banking service both in person and online. I’ve had the best of service. Reviewed on: 24th August 2023

Really poor service, really poor company

Had a double charge at tesco for the same purchase - they didn't care. Called tesco who said they couldn't do anything about it... 6 weeks later and 3 letters later I'm down £90 and leaving this useless bank. Reviewed on: 4th July 2023

Good basic credit card

Nationwide credit card allows fee free spending abroad. An ongoing cash back option would make this card more attractive Reviewed on: 7th June 2023

Avoid!

1 star is more than what they should get but I can't do zero. 7 people I've spoken to today. Three times "cut off" and one time I failed security reading direct from my bank statement the answers!!! Shocking serice. I'm now trying to pay my balance and cancel my card and I can't even do that. All this started from multiple payments on my account I didn't ask for. Any other credit card company would have stoppd these straight away as they're still pending. But not nationwide. A million hoops for customers to jump through despite the answers being correct still no help, yet nothing for the companies who scam us! Don't bother using them terrible company Reviewed on: 6th June 2023

Good company

I recommend it nationwide bank because there’s high security Reviewed on: 2nd June 2023

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