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NatWest: Everyday account reviews

Name: Everyday account
Rating: 4.61 (2115 reviews)

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4.53

Based on 2,115 reviews, last reviewed 23rd Jan 2026

1200% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

78%

13%

Latest highest rating:

5

Decent all rounder, customer service quick to resolv... Decent all rounder, customer service quick to resolve any issues. Reviewed on: 23rd January 2026

Latest lowest rating:

1

Account Disappeared Left Without Access or Explanation My current account suddenly vanished from the NatWest app right after I transferred money to another bank account in my own name. No warning, no messa... Read more Reviewed on: 4th November 2025

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About this product

The NatWest Everyday account is a basic current account.

There’s no monthly fee for the Everyday account. If you meet the eligibility criteria, you can get a short-term overdraft. Manage your account online or via the NatWest mobile app.

NatWest Everyday account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

NatWest Everyday account reviews (2115)

Review of the NatWest, Everyday account:

Brilliant Service but a Flaw...

NatWest have also been fantastic at keeping me up to date with my account, especially the text alerts which help me manage my day to day spending. The only flaw is that I wish that the account number and sort code were on the card. I needed to go into the branch to get mine which was inconvenient. Reviewed on: 24th December 2016

Decent all rounder, customer service quick to resolv...

Decent all rounder, customer service quick to resolve any issues. Reviewed on: 23rd January 2026

Excellent

I have been with NatWest for a long time, never had any issues and always great service when needed! Reviewed on: 23rd January 2026

New banking

Recently changed to new bank account after over twenty years with my previous bank. I was tempted by the £175 to change banks but found the change seamless as Nat West took all my Direct debits and Standing orders over and it had worked well. All payments were paid on due dates. I also have notifications on this account when I send or receive money which I find beneficial. I wish I had done it sooner! Reviewed on: 23rd January 2026

Excellent transfer from HSBC to NatWest.

Excellent transfer from HSBC to NatWest. Smooth and seamless. Much better account that is suited to my needs. Everything easy to navigate and lots more information online than my previous bank. I so glad I switched. Cora is great and has given the correct information if I have had a query or has directed me to someone that can resolve my issue. Thoroughly impressed with the service I have received so far. Reviewed on: 23rd January 2026

Good range of products

No issues, good range of products at good rates. Easy and helpful to use app and website. Reviewed on: 22nd January 2026

My NatWest banking experience.

I've banked with NatWest for around 20 years and have so far had mostly good experiences. On the odd occasion i have had to go into a branch the staff have always been polite and helpful. Reviewed on: 22nd January 2026

Natwest: well known & reliable - poor customer service

Natwest is well known and reliable in many ways, with several options for how to run your account and offers a lot of great products. It was brilliant for simple account management and especially for younger starts with banking. Its customer service however is horrific. The messaging option on the app is not instantly accessible and requires at least a few hours before anyone comes back to you. By the time they do, and you reply, it’s passed on to a new agent and the process starts again. I’ve had requests go on for days and it’s really frustrating. Reviewed on: 22nd January 2026

Been with them for nesrly 20yrs All good

Been with them for nesrly 20yrs All good Reviewed on: 22nd January 2026

I’ve banked with NatWest for forty years and they’ve...

I’ve banked with NatWest for forty years and they’ve always been excellent Reviewed on: 22nd January 2026

Brilliant customer service

App is easy to use : customer service has always been great. I’ve been a customer for over 25 years. Reviewed on: 22nd January 2026

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