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Newbury Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.77 (1294 reviews)

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4.77

Based on 1,294 reviews, last reviewed 19th Jun 2025

23% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

85%

11%

Latest highest rating:

5

Very insightful and helpful Very insightful and helpful in providing multiple options to choose the best option for my mortgage Reviewed on: 19th June 2025

Latest lowest rating:

2

On on completion day there were problems... On completion day, additional documents were needed from our conveyancer although we received a welcome email the day before telling us everything was... Read more Reviewed on: 14th February 2025

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Newbury Building Society Mortgages reviews (1294)

Superb service for nearly 30 years

I would recommend anyone, whether just starting out or looking to switch mortgage provider, to talk to their local Newbury branch. So glad that we did back in 1998! Reviewed on: 18th January 2018

Great service from a smaller provider

I had great service from this smaller provider Reviewed on: 18th January 2018

Very helpful and responsive.

Newbury were more willing to be flexible than larger national providers. Reviewed on: 18th January 2018

Self Build

As a broker they are The Lender That understand it , work with Broker and Customer to get it right and make sure it can work and pricing is fair Reviewed on: 18th January 2018

Excellent service

Excellent service in all stages - pre-application, processing and post sale. They offer a good variety of products. I would happily recommend this lender to a family member, friend or client. Reviewed on: 18th January 2018

Broker Focused

I'm a Mortgage Broker, based in Newbury, and Newbury Building Society are amazing at offering manual underwriting with a common sense approach to prospective clients. There is never a "computer says no" response from Newbury. Particular mentions to Karen & Roger who are invaluable. Reviewed on: 18th January 2018

Exceptional service

Nothing is ever too much trouble, always looking to help if they can. Reviewed on: 18th January 2018

Quick, helpful advice

As a first time buyer, my mortgage was made very straightforward and understandable by Newbury building society. Reviewed on: 16th January 2018

Great newbury

Great building society, never had an issue all the time I have had a mortgage with them brilliant service, A+++ Reviewed on: 11th January 2018

Great service and an excellent deal

We required a mortgage to cover a property that is a combination of living accommodation and holiday let. Very few lenders were interested in even letting us discuss our situation with them! Newbury were and made a fair proposal which we accepted. Furthermore, without prompting, 3 years on they contacted us to propose a better mortgage (lower payments) which we progressed. Reviewed on: 9th January 2018

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