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Newbury Building Society: Mortgages reviews

4.77
Based on 1,256 reviews, last reviewed 17th Jan 2025
7% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
11%
See only 3 star reviews
2%
See only 2 star reviews
1%
See only 1 star reviews
1%

Latest highest rating:

5

Staff at the building society responded quickly. Staff at the building society responded quickly and helpfully throughout the entire process. We were working within strict time constraints on the pu... Read more Reviewed on: 17th January 2025
M T's avatar
M T

Latest lowest rating:

2

When I notified you of my intention to repay my mort... When I notified you of my intention to repay my mortgage in full the response was very slow Reviewed on: 10th January 2025
David P's avatar
David P

About this product

Buying a house is an exciting step in anyone’s life, but securing the right mortgage product can be a difficult part of the process. We collect Newbury Building Society mortgage reviews to help you make an informed decision when choosing a mortgage lender.

Newbury Building Society is an independent, mutual building society, offering a wide variety of mortgage products. When searching through mortgage options, make sure you’re confident that you understand the terms, conditions and interest rates. Always contact the lender or an independent advisor if you need help understanding your options.

Are you interested in Newbury Building Society mortgages? Find out what homeowners have to say about their experience with the lender by reading our reviews. Learn which product they currently have and whether they have been satisfied with their choice. Find out more about the application process and how supportive the lender is with its customers. Be confident in your mortgage lender by reading our Newbury Building Society mortgage reviews.

Did Newbury Building Society help you purchase your home? Share your experience with others on Smart Money People. Tell us about the application process: did it run smoothly or were there perhaps more hurdles than you’d anticipated? Was the mortgage process easy to understand? Has the lender kept you informed of any important mortgage news or changes? Would you recommend the lender to family and friends? Whether good or bad, write a Newbury Building Society mortgage review today.

Newbury Building Society Mortgages reviews (1256)

Review of the Newbury Building Society, Mortgages:

Very helpful staff, always very polite

5
Very helpful staff, always very polite Reviewed on: 20th December 2024
Reply from Newbury Building Society Hi Paul - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 23rd December 2024
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Newbury Building Society

In branch service review

5
Always great service, no improvements needed. Reviewed on: 31st December 2024

In branch service review

5
Arranged mortgage for us which was easy to do. Reviewed on: 31st December 2024

Remortgage with Newbury BS

5
I applied to remortgage with Newbury BS through a broker. The process was straightforward and thorough as I would expect. There was a delay due to one department not informing the underwriter that all the information requested had been submitted by me. However once informed the underwriter responded within 24 hours. I received a message from Newbury BS stating that if I wanted to complete the transaction earlier than planned this would be possible which was a great help. No solicitors required so no additional costs. Excellent service despite the short delay of one week. Reviewed on: 30th December 2024
Reply from Newbury Building Society Hi Michael, we appreciate the time taken to leave us a review, thank you! Response date: 2nd January 2025
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Newbury Building Society

Remortgaging to Newbury

5
It really helped that there was a branch in Winchester to print off the forms and to hand them in. Reviewed on: 22nd December 2024
Reply from Newbury Building Society Hi Christopher, thank you for taking the time to leave us a review. Response date: 23rd December 2024
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Newbury Building Society

Newbury mortgage offer and follow-up administration.

4
All went well through our broker. Happy with the new terms. very helpful on e-mails. Reviewed on: 21st December 2024
Reply from Newbury Building Society Hi Peter, thank you for taking the time to leave us a review, we really do appreciate it. Response date: 23rd December 2024
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Newbury Building Society

Newbury Building Society Mortgage for Pensioners

5
We welcomed the fact that the Newbury Building Society was willing to offer a mortgage to pensioners. The staff and the Underwriting team always responded quickly to clarifications about the documentation. Reviewed on: 20th December 2024
Reply from Newbury Building Society Hi David, thank you for taking the time to leave us a review, we really do appreciate it. Response date: 23rd December 2024
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Newbury Building Society

Great retirement mortgage

5
My mortgage broker recommended the NBS as their product ideally suited my circumstances being over 70 years old. I was pleasantly surprised by the speed and efficiency of the whole process. Reviewed on: 20th December 2024
Reply from Newbury Building Society Hi Peter - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 23rd December 2024
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Newbury Building Society

renewing a mortgage

5
I was renewing a mortgage which had come to the end of its discounted period. Communication was excellent, options available clearly explained, time given to consider, and paperwork dispatched promptly once the decision was made. Reviewed on: 20th December 2024
Reply from Newbury Building Society Hi - we appreciate the time taken to leave us a review, thank you! Response date: 23rd December 2024
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Newbury Building Society

Great service from start to finish

5
I recently used Newbury Building Society for the first time, and I wanted to share my positive experience. The staff were both friendly and highly efficient, making the process smooth and hassle-free. I was particularly impressed with the Free Legals system you use. It stands out as exceptional compared to other lenders I have worked with. If only more lenders adopted such a system! Reviewed on: 18th December 2024
Reply from Newbury Building Society Thank you for taking time to leave feedback Peter, and for your kind words. We really do appreciate it. Response date: 19th December 2024
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Newbury Building Society

Great customer service and proactive in communications.

5
Great customer service and proactive in communications. We have been happy customers of them for many years now, Reviewed on: 10th December 2024
Reply from Newbury Building Society Hi Stuart, thank you for taking the time to leave us a review, we really do appreciate it. Response date: 12th December 2024
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Newbury Building Society

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