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Newbury Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.77 (1249 reviews)

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4.77

Based on 1,249 reviews, last reviewed 3rd Jan 2025

5% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

85%

11%

Latest highest rating:

5

Quick and easy to remortgage again with the Newbury. Quick and easy process to remortgage again with the Newbury. Very helpful staff and a very competitive discounted 3 year rate. Once again many thanks ... Read more Reviewed on: 3rd January 2025

Latest lowest rating:

1

I made an overpayment on 22nd August . I made an overpayment on 22nd August . I received a written letter in the post on 7th September , (dated 2nd September ) with details of my balance an... Read more Reviewed on: 7th September 2024

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About this product

Buying a house is an exciting step in anyone’s life, but securing the right mortgage product can be a difficult part of the process. We collect Newbury Building Society mortgage reviews to help you make an informed decision when choosing a mortgage lender.

Newbury Building Society is an independent, mutual building society, offering a wide variety of mortgage products. When searching through mortgage options, make sure you’re confident that you understand the terms, conditions and interest rates. Always contact the lender or an independent advisor if you need help understanding your options.

Are you interested in Newbury Building Society mortgages? Find out what homeowners have to say about their experience with the lender by reading our reviews. Learn which product they currently have and whether they have been satisfied with their choice. Find out more about the application process and how supportive the lender is with its customers. Be confident in your mortgage lender by reading our Newbury Building Society mortgage reviews.

Did Newbury Building Society help you purchase your home? Share your experience with others on Smart Money People. Tell us about the application process: did it run smoothly or were there perhaps more hurdles than you’d anticipated? Was the mortgage process easy to understand? Has the lender kept you informed of any important mortgage news or changes? Would you recommend the lender to family and friends? Whether good or bad, write a Newbury Building Society mortgage review today.

Newbury Building Society Mortgages reviews (1249)

Review of the Newbury Building Society, Mortgages:

Remortgage with Newbury BS

I applied to remortgage with Newbury BS through a broker. The process was straightforward and thorough as I would expect. There was a delay due to one department not informing the underwriter that all the information requested had been submitted by me. However once informed the underwriter responded within 24 hours. I received a message from Newbury BS stating that if I wanted to complete the transaction earlier than planned this would be possible which was a great help. No solicitors required so no additional costs. Excellent service despite the short delay of one week. Reviewed on: 30th December 2024

Reply from Newbury Building Society Hi Michael, we appreciate the time taken to leave us a review, thank you! Response date: 2nd January 2025

Very helpful staff, always very polite

Very helpful staff, always very polite Reviewed on: 20th December 2024

Reply from Newbury Building Society Hi Paul - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 23rd December 2024

Great service from start to finish

I recently used Newbury Building Society for the first time, and I wanted to share my positive experience. The staff were both friendly and highly efficient, making the process smooth and hassle-free. I was particularly impressed with the Free Legals system you use. It stands out as exceptional compared to other lenders I have worked with. If only more lenders adopted such a system! Reviewed on: 18th December 2024

Reply from Newbury Building Society Thank you for taking time to leave feedback Peter, and for your kind words. We really do appreciate it. Response date: 19th December 2024

Great customer service and proactive in communications.

Great customer service and proactive in communications. We have been happy customers of them for many years now, Reviewed on: 10th December 2024

Reply from Newbury Building Society Hi Stuart, thank you for taking the time to leave us a review, we really do appreciate it. Response date: 12th December 2024

Good attentive staff.

Good attentive staff. No issues. Reviewed on: 6th December 2024

Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 9th December 2024

Made buying my first house relatively easy!

All the people I dealt with sorting out my 1st ever mortgage were very helpful especially Lauren who I dealt with the most. Very quick at replying to messages and one of the easiest companies I've dealt with in a while to get through to on the phone. Good mortgage rate too. Reviewed on: 6th December 2024

Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 9th December 2024

We were difficult!

We were difficult customers in the eyes of a bank, so it was refreshing to find a company who were willing to listen and treat our case on an individual basis. We had returned to the UK having lived in Europe for 24 years and were nearing pension. They approved our mortgage and were are very happy. Reviewed on: 6th December 2024

Reply from Newbury Building Society Hi Julie, thank you for taking the time to leave us a review, we really do appreciate it. Response date: 9th December 2024

Very clear and informative advice

Very clear and informative advice Reviewed on: 6th December 2024

Reply from Newbury Building Society Hi David - we appreciate the time taken to leave us a review, thank you. Response date: 9th December 2024

I didn’t have any issues at all.

I didn’t have any issues at all. When I needed to call it was dealt with promptly. The welcome hamper was a nice surprise. Reviewed on: 30th November 2024

Reply from Newbury Building Society Thank you for taking the time to leave feedback, we appreciate it. Response date: 3rd December 2024

Easy product switch.

Dealt with Lauren Rowe re: product switch. She was very professional, followed up on all agreed actions, superb experience overall. Reviewed on: 29th November 2024

Reply from Newbury Building Society Hi Ewa, thank you for taking the time to leave us a review, we really do appreciate it. Response date: 29th November 2024

Transparent and efficient service

The mortgage application process was transparent and efficient.. Reviewed on: 25th November 2024

Reply from Newbury Building Society Hi Deenesh, we appreciate the time taken to leave us a review, thank you. Response date: 28th November 2024

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