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Newbury Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.77 (1267 reviews)

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4.76

Based on 1,267 reviews, last reviewed 21st Feb 2025

8% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

85%

11%

Latest highest rating:

5

Happy mortgage broker I have used Newbury for my clients on several occasions they have always been excellent Reviewed on: 21st February 2025

Latest lowest rating:

2

On on completion day there were problems... On completion day, additional documents were needed from our conveyancer although we received a welcome email the day before telling us everything was... Read more Reviewed on: 14th February 2025

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About this product

Buying a house is an exciting step in anyone’s life, but securing the right mortgage product can be a difficult part of the process. We collect Newbury Building Society mortgage reviews to help you make an informed decision when choosing a mortgage lender.

Newbury Building Society is an independent, mutual building society, offering a wide variety of mortgage products. When searching through mortgage options, make sure you’re confident that you understand the terms, conditions and interest rates. Always contact the lender or an independent advisor if you need help understanding your options.

Are you interested in Newbury Building Society mortgages? Find out what homeowners have to say about their experience with the lender by reading our reviews. Learn which product they currently have and whether they have been satisfied with their choice. Find out more about the application process and how supportive the lender is with its customers. Be confident in your mortgage lender by reading our Newbury Building Society mortgage reviews.

Did Newbury Building Society help you purchase your home? Share your experience with others on Smart Money People. Tell us about the application process: did it run smoothly or were there perhaps more hurdles than you’d anticipated? Was the mortgage process easy to understand? Has the lender kept you informed of any important mortgage news or changes? Would you recommend the lender to family and friends? Whether good or bad, write a Newbury Building Society mortgage review today.

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Newbury Building Society Mortgages reviews (1267)

Feedback to remortgage

Very professional and helpful throughout the whole process Reviewed on: 22nd January 2021

Reply from Newbury Building Society HI John, Thank you for taking the time to leave feedback - we really appreciate it. Response date: 22nd January 2021

Great personal service

We’ve just ported our mortgage to our second property. Newbury BS again made it a straight forward and personal service - even during a global pandemic. Their advisors were always available to answer any queries quickly and offer reassurance where needed. We recently completed and today received our “New Home” hamper which was an unexpected but lovely gesture. We thoroughly recommend Newbury BS to anyone looking for a mortgage Reviewed on: 20th January 2021

A society that cares

Newbury Building Society cares about its customers and does all it can to support the wider community, too. Reviewed on: 18th January 2021

Best customer service ever.

Very friendly and efficient service. Reviewed on: 18th January 2021

Small mortgage for expat with a large customer deposit

Relatively straightforward to arrange although the Covid situation and the number of mortgages being requested due to the Stamp Duty 'holiday' did leave the process a little longer than originally anticipated. Whilst the loan to deposit ration was relatively low the onus on the valuation survey appeared to be relatively high. Reviewed on: 10th January 2021

Reply from Newbury Building Society HI Andrew, thank you for taking the time to leave feedback, we appreciate it. Response date: 11th January 2021

remortgage to buy new house

Outstanding customer service, very personable service and when requiring additional borrowing to allow us to purchase a new property everything was done in record time despite Covid, something I know other big lenders were unable to do. Special mention to Luke Pummell for his assistance. Reviewed on: 10th January 2021

Reply from Newbury Building Society Hi Lorraine, thank you so much for taking the time to leave feedback - we will be sure to share your comments with Luke who will be so pleased to hear them. Response date: 11th January 2021

Excellent Service

(If only all Building Societies and Banks had this level of staff) Thank You Reviewed on: 8th January 2021

Reply from Newbury Building Society Hi Gerald, thank you for your kind words and for taking the time to leave feedback for us. We really appreciate it. Response date: 8th January 2021

Outstanding support

Cannot thank the Lisa wedge enough she had been great all the way through my application really supporting Reviewed on: 8th January 2021

Reply from Newbury Building Society Hi Andrew, thank you for taking the time to leave feedback - we will share your comments with Lisa, who will be so pleased to hear them. Thank you Response date: 8th January 2021

A great start

I was delighted by the service we received from the Newbury Building Society in providing our mortgage given it's specific circumstances. The icing on the cake was the welcome box sent on completion of the mortgage - the personal touches count for a lot - many thanks Reviewed on: 7th January 2021

Reply from Newbury Building Society Hi John, thank you so much for taking the time to leave feedback - we really appreciate it. Response date: 7th January 2021

Excellent service

Many thanks for your excellent response to our request for a mortgage. Over 70's have a very hard time obtaining funds, but you came up trumps. My wife was over the moon with the unexpected but much appreciated gift hamper. Well done and Happy new Year. Bob and Claire James Reviewed on: 30th December 2020

Reply from Newbury Building Society HI Bob and Claire, thank you so much for taking the time to leave feedback - we really appreciate it. You are most welcome and we wish you both a happy and healthy new year - from all of us. Response date: 30th December 2020

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