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Newbury Building Society: Savings reviews

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4.89
Based on 8,635 reviews, last reviewed 6th Jan 2026
14% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

Newbury - a real mutual Building Society for savers. The customer assistants are helpful, friendly, knowledgeable and polite. The whole process of setting up a savings account was easy and reassuring. It... Read more Reviewed on: 6th January 2026
Paul K's avatar
Paul K

Latest lowest rating:

1

In branch service review Very good, pleasant, very helpful staff and easy transactions. Reviewed on: 31st July 2025
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About this product

Newbury Building Society savings reviews can help you to find out more about life at Newbury Building Society. How easy is it to contact Newbury Building Society? And how friendly are they? Our Newbury Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Newbury Building Society Savings reviews (8635)

Review of the Newbury Building Society, Savings:

Newbury Building Society Branch Review

5
Excellent responcive service very helpful over the telephone, feel my money is safe with NBS Reviewed on: 28th February 2022
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Verified Member

In branch service review

4
Great staff in the Alton branch. Reviewed on: 31st December 2025

In branch service review

5
Availability locally. Opening times. Lovely staff. Reviewed on: 31st December 2025

In branch service review

5
Staff very helpful and friendly. Reviewed on: 31st December 2025

In branch service review

5
Jessica and Dorothy were excellent in opening EMA today. All my dealings with the Society have been excellent. Reviewed on: 31st December 2025

In branch service review

5
Dorothy was very helpful and informative. Reviewed on: 31st December 2025

In branch service review

5
Excellent service, always very friendly. Definitely the best and friendliest and most efficient building society/bank. Reviewed on: 31st December 2025

In branch service review

5
Always friendly - all the staff are like family. Reviewed on: 31st December 2025

TOP MARKS FOR USER FRIENDLINESS

5
In the process of setting up an ISA for the first time found every stage of the procedure found it to be very slick, easy to follow from step to step, and never had the slightest problem at any stage. I have no experience of other Building Society's systems, but as far I am concerned the Newbury Building Society's systems (at least for an 84 year old) are as good as it gets. Reviewed on: 31st December 2025
Fred Owens's avatar
Fred Owens
Reply from Newbury Building Society Thank you Fred for your kind words and for taking the time to leave feedback - we really appreciate it! Happy New Year! Response date: 2nd January 2026
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Newbury Building Society

All went well with account setup

5
All went well with account setup Reviewed on: 20th December 2025
Robin S's avatar
Robin S
Reply from Newbury Building Society Hi Robin, thank you so much for your kind words, they are much appreciated. Response date: 22nd December 2025
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Newbury Building Society

Thank you Dorothy for all the help you gave us.

5
Dorothy was both helpful and informative, I have already recommended the child savings account to a friend. Reviewed on: 19th December 2025
Julie A's avatar
Julie A
Reply from Newbury Building Society Hi Julie, we're so happy Dorothy could support you. We've shared your feedback with her and she is so pleased to hear it. Response date: 19th December 2025
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Newbury Building Society

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